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Windsor Jewels

Watches sold with Buyer Protection: 132

4.5 out of 5 stars  |  Reviews: 101

Detailed explanation of ratings 

 4.5
Shipping
 4.5
Item description
 4.5
Communication
88% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Older than 30 days

Order canceled

Review by James from on 14. March 2022


Breitling ...

Communication

Buyer's comment:

I paid for the watch on Feb 11. I sent a message on Feb 22 and was told that the watch was being checked. I then got a shipping notification that same day. (The item wasn’t shipped-just the label was created.) On the 3 March I enquired as when the item would actually be shipped and was informed there was a problem with the watch and they were waiting for a replacement part. I then cancelled the order.

Dealer's comment:

Hello, We found an issue during our final checks . We let the buyer know and they were fine with trying to fix the issue and send it to them so we continued . Later our watchmaker found that they need a part to fix this issue . We informed the buyer again and they asked us to cancel and we did cancel their order for full refund . Thanks

Order canceled

Review by nader m. from on 23. December 2021


Cartier ...

Communication

Buyer's comment:

Never shipped the order !

Dealer's comment:

Buyer was given 1-2 weeks for delivery time . They cancelled the order in 3 days . They never gave us chance to fulfill the order !!

Review by corrado f. from on 29. June 2021


Longines ...

Shipping
Item description
Communication

Buyer's comment:

Mi è stato inviato un orologio diverso da quello acquistato, l’ho ricevuto dopo mesi e quando gli ho fatto notare che non era quello scelto, ha cercato di convincermi che poteva andare bene quello inviatomi. Davvero una pessima esperienza.

Dealer's comment:

Buyer made offers on 2 Longines 14K Gold watches. Eventually he bought one of them. we sent the watch he ordered but on receiving the watch he wanted the other one. We agreed to ship the other watch once we received the watch that was sent to him but he wanted us to ship the second watch while he had the first one in his possession. obviously that did not work with us so we agreed to cancel the transaction for full refund.