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Watches sold with Buyer Protection: 32

4.7 out of 5 stars  |  Reviews: 30

Detailed explanation of ratings 

Item description
83% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Older than 30 days

Order canceled

Review by Adrian G. from on 26. January 2021

Vacheron Constantin ...


Buyer's comment:

Seller and I negotiated a price. Seller sent me a formal price quote and I accepted. Done deal, right? A day later he tells me that he sold the watch to someone else. I was furious. He offers to send me a “gift” and I told him no, I just want the watch that I ordered and that you agreed to send me. I complained to Chrono24: they tell me that sellers can choose to sell to anyone else they want even after making a commitment. I don’t like that policy. It’s wrong. And I certainly don’t like how this seller treated me. I wasted a lot of time negotiating with him.

Order canceled

Review by Polyprom Handels AG T. from on 05. June 2020

IWC ...


Buyer's comment:

Verkäufer hat Geld 2x nicht angenommen und zurück gesandt, weil er die Uhr anderweitig verkauft hat, mir dies aber erst bei der anstehenden 3. Überweisung mitgeteilt. Dadurch sind mir auch Unkosten von CHF 400.— entstanden.

Dealer's comment:

Dear Customer, Sorry for any inconvenience caused! Would it be ok if we send you a small gift for our mistake? Best regards, BONA Customer Service Team