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swissonly geneva sa

Watches sold with Buyer Protection: 1091

4.8 out of 5 stars  |  Reviews: 801

Detailed explanation of ratings 

 4.8
Shipping
 4.8
Item description
 4.7
Communication
94% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Order canceled

Review by Benjamin S. from on 03. May 2022


Rolex Dial Submariner

Communication

Buyer's comment:

Leider wurde die Lieferung ohne Begründung und ohne Kommentar storniert. Sehr schade!

Dealer's comment:

We are sorry for the inconvenience. We are working to solve these important points Best greetings SwissOnlyGenevaSa.

Older than 30 days

Order canceled

Review by Christoffer H. from on 11. April 2022


Jaquet-Droz ...

Communication

Buyer's comment:

This vendor did not reply to any communication attempts from my side. The items were never shipped despite payment to the escrow account. I had to cancel the order and as for a refund from C24 which I got directly and without the slightest hesitation.

Dealer's comment:

We are sorry for what happened, we will take your comments into account. Best greetings SwissOnlyGenevaSa.

Order canceled

Review by Michael S. from on 04. April 2022


Rolex ...

Communication

Buyer's comment:

Very unprofessionell. Seller does Not Answer phone, Email or whatsapp. Item Not shipped. Had to open case with chrono24 to get my money back.

Dealer's comment:

Thank you very much for evaluating our page. We will take your comments into account. Best greetings SwissOnlyGenevaSA.

Order canceled

Review by John C. from on 04. April 2022


Omega ...

Communication

Buyer's comment:

Didn’t send the item I bought, didn’t communicate

Dealer's comment:

Thank you very much for evaluating our page. We will take your comments into account. Best greetings SwissOnlyGenevaSA.

Order canceled

Review by Huei C. from on 14. March 2022


Rolex ...

Communication

Buyer's comment:

Before paying, When we discuss about price and details, Dealer looks so efficient But After paying, Dealer was disappeared, No reply anymore.

Dealer's comment:

Thank you very much for your comments. We will take your recommendations into account. Best greetings SwissOnlyGenevaSA.

Order canceled

Review by Fabris N. from on 18. February 2022


Rolex ...

Communication

Buyer's comment:

Order cancelled after I paid.

Dealer's comment:

Thank you for your comment and evaluation. We will take your suggestions into account. Best greetings.

Order canceled

Review by Frédéric P. from on 19. January 2022


Eldor ...

Communication

Buyer's comment:

Absence de communication.

Dealer's comment:

We apologize enormously for what happened, there is no great justification. But we are working on these bugs. Best greetings SwissOnlyGenevaSA

Order canceled

Review by Gregory S. from on 19. January 2022


Parmigiani Fleurier ...

Communication

Buyer's comment:

I had no communication from this dealer despite repeated requests. I sent the money immediately after receiving the invoice and then heard nothing and the item was never posted. Eventually I got Chrono24 customer services to intervene. They also wrote to the seller but got no reply. Then suddenly without warning my purchase was cancelled. I'm still waiting for Chrono24 to refund the money which can take up to 2 weeks. Really terrible experience. No idea why. My messages were polite but obviously ignored. I guess this is the other side of Chrono24 that we hear about. Surprises me that the seller appears to have so many good reviews. I don't think I was being unreasonable as the process started on Jan 3 and it's now Jan 17

Dealer's comment:

We apologize enormously for what happened, there is no great justification. But we are working on these bugs. Best greetings SwissOnlyGenevaSA

Order canceled

Review by Michael S. from on 16. December 2021


Audemars Piguet ...

Communication

Buyer's comment:

Dealer offered a price and corrected after i accepted. Unprofessional. Would Not Recommend.

Dealer's comment:

A small error of answer, the real offer is explained. Little considerate CUSTOMER, NOT RECOMMENDED. Best greetings. SwissOnlyGenevaSA.

Review by Souheil A. from on 13. October 2021


WH&T ...

Shipping
Item description
Communication

Buyer's comment:

The dealer is dishonest. I asked if the watch is new? And he confirmed that. When I received it. it was full of scratches all along. Now I returned the watch but still have to pay 300 dollars for the customs. Dealing with him was a waste of time. Don't buy from him. Go to his Google page and you will see what people think of this guy.

Dealer's comment:

Thank you very much for your comment, we will take into account your criteria and determination of the situation. We are working to meet all the client's needs. "It is worth mentioning that the client has taken it personally and the comments on google are made by several users created by him" We are very aware of the situation. A big hug and best regards. Team - SwissOnlyGenevaSA.

Order canceled

Review by Sonja R. from on 01. September 2021


Chopard ...

Buyer recommends this dealer

Communication

Buyer's comment:

L’achat n’a pas abouti

Dealer's comment:

Thank you very much for recommending our page. Bad communication with the client.

Order canceled

Review by Heinrich R. from on 04. March 2021


Cartier ...

Communication

Buyer's comment:

Hab die Ware bestellt bezahl und dann nicht erhalten!

Dealer's comment:

Case in process of solution ....

Order canceled

Review by Andre S. from on 01. February 2021


Omega ...

Communication

Buyer's comment:

Abruch des Kaufes , um mehr Geld verlangen zu können

Dealer's comment:

Der Kunde hatte ausreichend Zeit, die Annahme seines Vorschlags erfolgte sofort und er kam seinen Verpflichtungen nicht nach. Beste Grüße.

Review by Mcfm v. from on 14. January 2021


Rolex ...

Shipping
Item description
Communication

Buyer's comment:

Bestelling is nooit ontvangen.

Dealer's comment:

We are working on this shipping issue, due to the current situation and the past holiday period, the shipping company is saturated, the customer will be reimbursed. We work and we are modifying shipments in an express and safe way through more skilled and competent transport companies. A big apology to the customer. Best greetings SwissOnlyGenevaSA.

Order canceled

Review by Rare from on 02. January 2021


Rolex ...

Communication

Buyer's comment:

Dopo l’acquisto annulla tutto. Non serio

Order canceled

Review by Alexander S. from on 23. September 2020


Omega ...

Communication

Buyer's comment:

Der Händler hatte die Ware nicht vorrätig, trotzdem diese an mich verkauft!!

Dealer's comment:

The client was explained what the situation and the error were, the money was well returned and the client did not lose anything. Best greetings SwissOnlyGeneva.

Review by Inversiones y Proyectos Barpi SL I. from on 30. June 2020


Rolex ...

Shipping
Item description

Buyer's comment:

Gracias

Dealer's comment:

El cliente no fue conforme con la tasa obligatoria a cancelar por la aduana, hebilla nueva como la descripcion, envio seguro en el tiempo estimado. Nada a solucionar por nuestra parte Mejores saludos. SwissOnlyGenevaSA.

Review by HIROYUKI M. from on 26. June 2020


Rolex ...

Shipping
Item description

Buyer's comment:

3セットとあったが一つしか送っこなかった、一つの価値の値段ではない。

Dealer's comment:

私たちを評価するために時間を割いていただきありがとうございます、そうでなければバイヤーとしてあなたはもう少し説明を読むべきです。 説明では、価格が一組のハンドの価格であることは明らかです。 幸運を。 SwissOnlyGenevaSA。 Thank you for taking the time to evaluate us, otherwise as a buyer you should read the description a little more. The description is clear that the price is for a single set of hands, best regards. Good luck. SwissOnlyGenevaSA.