Watch Trading Company

Trusted Seller

Number of recommendations from other Chrono24 dealers: 5

Watches sold with Buyer Protection: 1134

4.9 out of 5 stars | Reviews: 762

Detailed explanation of ratings

4.9	Shipping
4.9	Item description
4.9	Communication

of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Older than 30 days

Order canceled

Review by Buyer beware from on 19. December 2023

Rolex ...

Communication

Buyer's comment:

Prototypical bait and switch. Advertising a Rolex Hulk as a 2020 with box and papers, then after purchase trying to work something out because it’s not a 2020 after all but a 2018 instead. All I get is a ‘what do you want to do’? Happened to me twice in one week with different sellers on this watch selling platform. I never write poor reviews on anything but this $20k plus ‘mistake’ deserves an honest review of my experience with this dealer.

Dealer's comment:

Hello Jeff, Thank you for the review. We want everyone to leave their honest feedback about their experience shopping with us. However, If you are going to leave a review make sure you include everything that has happened. When we made this listing, before the 2018 hulk, we did have a 2020 in stock and it sold. When we went to make the 2018 listing we duplicated the listing, put in the new price, put in the new photos, but, accidentally forgot to change the year on the listing. Every watch we have listed for sale are all in stock. We don't do bait and switch or sell stock photos, that is not us and that is not how we operate. It was simply a human error and when you ordered it i was finalizing the order and noticed the year was wrong and called you right away telling you what happened. I gave different options on how we can make eachother happy. I offered to take money off the 2018, i offered to buy you a 2020, i even offered to compensate you for the misunderstanding but you denied to everything because you bought one elsewhere and said you understand errors happen and everything is all good. We hope one day we can earn your business again and have a smooth transaction. Have a great day and Happy Holidays! Kind regards

Order canceled

Review by Avshalom A. from on 29. January 2020

Rolex ...

Communication

Buyer's comment:

I porches Deepsee dweller I made the payment I was looking for the shipment And the seller canceled the transaction because they find out the price was too cheap after that I made a payment. And becoming what excuse that the watch is not good condition On the statement the watch was inspected by professional You're not closing a deal and then you draw.