Leader in secure luxury watch purchases and sales since 2003

HERITAGE (JZ TRADING)

Trusted Seller since 2018
This dealer owns a store in which you may view their watches.
Number of recommendations from other Chrono24 dealers: 19
Watches sold with Buyer Protection: 228

4.7 out of 5 stars  |  Reviews: 212

Detailed explanation of ratings 

 4.8
Shipping
 4.7
Item description
 4.6
Communication
92% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Older than 30 days

Order canceled

Review by DANIEL U. from on 22. November 2021


Rolex ...

Communication

Buyer's comment:

Pas professionnel du tous, vous envoyer des mails personne vous répond, vous appelez on vous dit je me renseigne et je vous rappelle et bien entendu on vous rappel jamais, je ne vous recommande pas du tous

Dealer's comment:

Hi, it was very clear on the descprrion that this watch was onl demeans only! Which means we had to order the watch for you and it would tape 1-2 weeks to ship which was also mention in the description. We communicated with you on a regular basis and even phoned to you keep you posted but you’ve decided and requested to cancel the order because you didn’t want to wait for the watch. You were immediately refunded! In any case we sincerely apologise for any inconvenience this might have caused.

Order canceled

Review by Giuseppe D. from on 22. July 2021


Rolex ...

Communication

Buyer's comment:

Thanks for nothing. Seller not recommended absolutely. Payment done - Watch sold to others.

Dealer's comment:

Dear Sir, You made the payment too late so indeed the watch was sold outside chrono24. We have a dozen purchase requests every week and many of them never end up paying so we again apologise we cannot wait more than 48 hours for a potential payment.

Order canceled

Review by Collector G. from on 29. December 2020


Audemars Piguet ...

Communication

Buyer's comment:

Eine vermeintlich wunderschöne Audemars Piguet geordert und bezahlt. Dann tagelang nichts mehr gehört. Erst auf meine Nachfrage hin wurde erklärt, dass meine Uhr Defekt sei, Kratzer habe und in der Uhrmacherwerkstatt sei um zu überprüfen ob man sie überhaupt noch reparieren könne. In der Beschreibung hieß es die Uhr habe keine bis kaum sichtbare Gebrauchsspuren. Insgesamt aus meiner Sicht MAXIMAL UNSERIÖS. Der Support von Chrono24 hat mich auch nicht unterstützt wie erhofft. Storno der Bestellung ist 4 Tage her - mein Geld wurde bisher noch nicht zurückgebucht, soll aber wohl „unterwegs“ sein.

Dealer's comment:

Hi, We apologise for all the inconvenience. As we explained, once the watch was at the watch maker for a routine check up before dispatching, he noticed some unusual damages and there we decided to cancel the purchase rather then sell you something that is not 100% ok. Indeed the watch was in a MINT condition from the outside but the inside was revealed afterwards. We can understand you won't recommend us and this is a lesson for us for the future. Faithfully, Antoneli

Order canceled

Review by Björn F. from on 22. December 2020


Cartier ...

Communication

Buyer's comment:

Kunde inte leverera klockan Den var redan såld enligt säljaren Den finns fortfarande kvar på JZ tradings hemsida

Dealer's comment:

Hello, we apologise again for the misunderstanding.

Order canceled

Review by Serious buyer from on 16. June 2020


Rolex ...

Communication

Buyer's comment:

Made appointment with seller one week upfront. Drove 200km do go and get the watch. When onsite they suddenly couldn’t find the watch! Not serious at all you should avoid!! Totally Unprofessional and disrespectful

Dealer's comment:

Hello, I again apologise for the misunderstanding... as I explained it was a misunderstand between this watch and an other one that was very similar. This negative review wasn’t necessary while you’re saying you “drove 200km” is not true, your daughter came from Brussels which is 25min away from us. Hope you found what you’re looking for.

Order canceled

Review by Matteo L. from on 06. February 2020


Omega ...

Communication

Buyer's comment:

non mi ha mai risposto

Dealer's comment:

Hello, I mentioned several times that this item was reserved and sold. I apologise for any inconvenience... JZ