The Watch Outlet
Trusted Seller
Number of recommendations from other Chrono24 dealers: 1
Watches sold with Buyer Protection: 2062
4.9 out of 5 stars | Reviews: 1494
Detailed explanation of ratings
4.9 | Shipping |
---|---|
4.9 | Item description |
4.9 | Communication |
of buyers would recommend this dealer.
Buyer's comment:
Company started in 2018 and at once on Chrono24, open every day except on Saturday, a Mark Schlanger recorded as "sales and marketing specialist", supposed to be my, your contact. No "listening ear", no answers or late and not to-the-point, ....wrong type used "by mistake" for the watch, not corrected after 'x' times asking, package sent in opposition with my strict suspensive conditions, no invoice(!), at all, provided, no authentification, nothing, nada, zilch, also not with the package, just the trusted Checkout Certificate sent per e-mail attachment, to serve also "as receipt", yes, ...for a different type of watch, and bye-bye! When I would not have been kind, the watch would have been destroyed by the Customs, and it could not have been returned because of the absence of relevant informations... Horrible experience! Total ...cock-up. Possibly OK for some local people in the States. Others: avoid or tread carefully!