Over 400,000 watches covered by Chrono24 Buyer Protection

SwissIce

Trusted Seller since 2018
Watches sold with Buyer Protection: 659

4.8 out of 5 stars  |  Reviews: 424

Detailed explanation of ratings 

 4.9
Shipping
 4.8
Item description
 4.8
Communication
96% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Older than 30 days

Order canceled

Review by WILL from on 31. August 2021


Cartier ...

Communication

Buyer's comment:

Advertises watches he doesn’t have. Then after you pay he tried to sell you a different watch.

Dealer's comment:

“We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.”

Order canceled

Review by Francisco P. from on 24. August 2021


Rolex ...

Communication

Buyer's comment:

Dealer accepted a price suggestion and when the purchase was made, seller said that the item was no longer available and instead tried to convince me of accepting a completely different item

Dealer's comment:

Hello Sir, I just read your review and I want to apologize for your recent experience. I am Amy From Swiss Ice, Customer Happiness Manager, I convey my sincerest apologies.

Order canceled

Review by Joshua H. from on 16. June 2021


Rolex ...

Communication

Buyer's comment:

Paid for the wash then he sold it

Dealer's comment:

Hello Sir, I just read your review and I want to apologize for your recent experience. I am Amy From Swiss Ice, Customer Happiness Manager, I convey my sincerest apologies.

Order canceled

Review by Rocco G. from on 02. January 2021


Breitling ...

Communication

Buyer's comment:

Bietet Uhr an die überhaupt garnicht da ist Und versucht dann irgendwelchen anderen dinge zu verkaufen. Naja

Order canceled

Review by Rodrigo B. from on 22. June 2020


Rolex ...

Communication

Buyer's comment:

He offered me something that was already sold.

Review by Ina M. from on 18. January 2020


Rolex ...

Shipping
Item description
Communication

Buyer's comment:

Non professionnel! Article non authentique Je déconseille fortement !