Over 400,000 watches covered by Chrono24 Buyer Protection

Monaco Luxury Watch

This dealer owns a store in which you may view their watches.
Watches sold with Buyer Protection: 4902

4.6 out of 5 stars  |  Reviews: 4,300

Detailed explanation of ratings 

 4.6
Shipping
 4.9
Item description
 4.3
Communication
87% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Order canceled

Review by David N. from on 19. May 2022


Girard Perregaux Girard Perregaux Laureato 42mm 81010-11-431-11A

Communication

Buyer's comment:

Does not actually sell the watch. Like most of the other reviews state, the seller is not able or willing to send the watch. Because I bought at this seller, I lost €10.000 in revenue. NEVER AGAIN!

Dealer's comment:

Dear Mr. Neumayer please accept our sincere apologies . We understand your disappointment, but when we placed your order, we informed you that the watch was not available at the supplier. There was no delivery time for GP especially for the GP blue dial. Again, please accept our apologies.We hope there will be another chance for us to show you our competences and reliability. Best regards, Monaco luxury Watch

Order canceled

Review by Boris K. from on 19. May 2022


Rado Rado True R27061902

Communication

Buyer's comment:

I ordered with them because of the high rating and predominantly good comments. To my regret the experience I had with them was not positive. They engaged with 4-6 weeks delivery term. After 6 weeks I had to ask about the progress of my order and they simply informed that there is no information yet. This continued in the next several weeks, it was always me asking and them responding, sorry, we have no news for your order. After 12 weeks I cancelled the order as there was absolutely no engagement or whatsoever that they would still be able to deliver, obviously not. I cannot recommend them

Dealer's comment:

Dear Mr. Krastev please accept our sincere apologies . We understand your disappointment, when we placed your order, the watch was available at the supplier in 6 weeks. Unfortunately during the procedure the watch had a lot of delayed. We always try to handle these matters with expertise, which includes a continue communication with our clients.Again, please accept our apologies.We hope there will be another chance for us to show you our competences and reliability. Best regards, Monaco luxury Watch

Order canceled

Review by Cillian M. from on 18. May 2022


Omega Constellation Quartz 131.20.28.60.02.002

Communication

Buyer's comment:

I had to chase for updates, I waited 15 weeks and never at any stage did they proactively contact me to say there was a delay.

Order canceled

Review by Alexis H. from on 18. May 2022


Breitling Endurance Pro X82310281B1S1

Communication

Buyer's comment:

Aucune communication, ça a toujours été à moi de les relancer concernant le délai de livraison de la montre, jamais ils ne sont revenus vers moi de leur propre chef. Et les réponses n'étaient même pas claires... Bref pas de communication. Assurez-vous du fait que la montre voulue soit réellement en stock chez eux avant de commander.

Order canceled

Review by István Moritz from on 17. May 2022


TAG Heuer Formula 1 WAZ2011.BA0842

Communication

Buyer's comment:

ABSOLUT KEIN ANTWORT !!!

Order canceled

Review by Sven-Uwe H. from on 12. May 2022


NOMOS Glashutte Club Campus 738

Communication

Buyer's comment:

Bietet Uhren an , die er nicht hat und teilt nach 5 Monaten Wartezeit mit, das die Uhr nicht mehr produziert wird.

Dealer's comment:

Dear Mr. Höhm please accept our sincere apologies . We understand your disappointment, Nomos has big issues with the productions caused by the closing of it suring Covid time. when we placed your order, the watch was available at the supplier with a modest delivery time. Unfortunately during the procedure the watch has a lot of delayed Nomos doesn't give any more delivery time for noms that are not in stock. We hope there will be another chance for us to show you our competences and reliability. Best regards, Monaco luxury Watch

Order canceled

Review by Martin H. from on 12. May 2022


Breitling Navitimer B01 Chronograph AB0127211C1X2

Communication

Buyer's comment:

Nur nach Aufforderung hat der Händler geantwortet. Nach über 10 Wochen immer noch keine Lieferung. Jetzt habe ich storniert.

Dealer's comment:

Dear Mr. Haas please accept our sincere apologies . We understand your disappointment, Breitling has big issues with the productions cWhen we placed your order, the watch was available at the supplier in 6 weeks more or less. Unfortunately during the procedure the watch has a lot of delayed . Breitling doesn't give any more delivery time for noms that are not in stock. We hope there will be another chance for us to show you our competences and reliability. Best regards, Monaco luxury Watch

Order canceled

Review by FRANCK M. from on 12. May 2022


Breitling Navitimer B01 Chronograph AB0127211B1P2

Communication

Buyer's comment:

Le vendeur m'a annoncé 4 à 6 semaines de délai pour une BREITLING NAVITIMER. Il n'a jamais livré la montre. Il ne m'a jamais annoncé de délai de retard. C'est toujours moi qui relançait. Bref, j'ai annulé la vente au bout de 4 mois car aucune perspective. J'avais vu des commentaires identiques mais j'espérais... J'ai perdu 4 mois.

Dealer's comment:

Dear Mr. Marechal please accept our sincere apologies . We understand your disappointment, Breitling has big issues with the productions cWhen we placed your order, the watch was available at the supplier in 6 weeks more or less. Unfortunately during the procedure the watch has a lot of delayed . Breitling doesn't give any more delivery time for noms that are not in stock. We hope there will be another chance for us to show you our competences and reliability. Best regards, Monaco luxury Watch

Order canceled

Review by STEPHANE K. from on 10. May 2022


Bell & Ross V1-92 BRV192-BL-ST/SCA

Communication

Buyer's comment:

Flou total, délai de livraison non respecté et pas de réponse au message.

Order canceled

Review by Hajo T. from on 09. May 2022


Longines Lyre L4.360.2.32.7

Communication

Buyer's comment:

Keine Lieferung und keine Kommunikation!

Order canceled

Review by olivier c. from on 07. May 2022


Jaeger-LeCoultre Reverso Classic Medium Small Seconds 2438520

Communication

Buyer's comment:

Trés décu .... J'ai commandé une reverso après avoir demandé les delais estimatifs (6 semaines à l'origine). au bout de 2 mois pas de nouvelle. Les réponses étaient évasives et ils ne savaient surtout pas si j'allais l'avoir. Résultat j'ai du annuler mon achat et je ne pourrais pas offrir a ma compagne la reverso pour ses 40 ans... Pourtant j'avais été large niveau timing. Donc non je ne recommande pas, je ne comprends pas comment on peut traiter des clients de la sorte.

Order canceled

Review by Gilles G. from on 07. May 2022


Bell & Ross BR 03-92 Nightlum BR0392-BL3-CE/SCA

Communication

Buyer's comment:

Ce professionnel propose des montres à la vente qu' il n'a pas et n arrive pas à avoir. De plus ne tient pas informé le client

Order canceled

Review by Hubert C. from on 04. May 2022


Tudor Heritage Black Bay 36 79500-0008

Communication

Buyer's comment:

Incapable de me donner des délais sur l'achat d'une Tudor. J'ai attendu 7 mois avant finalement de voir ma commande s'annuler.

Dealer's comment:

Dear Mr. C.please accept our sincere apologies . We understand your disappointment, we are really sorry, once we placed the order the availability of the watch was in 3 - 4 months. During the procedure the watch has a lot of delayed, we are really sorry. for the long waiting. Again, please accept our apologies.We hope there will be another chance for us to show you our competences and reliability. Best regards, Monaco luxury Watch

Order canceled

Review by Nunzio P. from on 27. April 2022


Omega Moonwatch Professional Co?Axial Master Chronometer 310.30.42.50.01.001

Communication

Buyer's comment:

orologio pagato il 17 gennaio, mai spedito! ho annullato la transazione e ahimè ho acquistato altrove subendo pure un significativo aumento del listino...

Dealer's comment:

Buongiorno Sig. Peditto, la ringrazio per il suo commento. al momento dell'ordine è stato specificato che la referenza in questione ordinata non avrebbe avuto tempistiche di consegna. la ref.. 310.30.42.50.01.001 non ha una data specifica, l'ordine viene processato presso il fornitore Omega , ma senza data di consegna. La ringraziamo per aver scelto la nostra azienda. CordiAli saluti, Monaco Luxury Watch.

Order canceled

Review by T.K. from on 27. April 2022


Rado True Square R27086162

Communication

Buyer's comment:

Die bestellte Uhr wurde nach der Zahlung auch nach mehreren Wochen nicht versendet. Auf mehrmalige Nachfragen von Chrono24 gab es keine Reaktion des Händlers. Kauf wurde meinerseits storniert.

Dealer's comment:

Dear Mr. König please accept our sincere apologies . We are really sorry, at the moment of the roder the watch was available in 6 weeks. During the procedure the supplier rado had a lot of delayed with production and deliveries. We hope there will be another chance for us to show you our competences and reliability. Best regards, Monaco luxury Watch

Order canceled

Review by robert n. from on 27. April 2022


Omega Speedmaster Skywalker X-33 Chronograph GMT 318.90.45.79.01.001

Communication

Buyer's comment:

Er was helemaal geen communicatie, alleen door tussenkomst van Chrono24. Horloge werd niet geleverd, zonder tussenberichten.

Dealer's comment:

Dear Mr. Nikkessen please accept our sincere apologies . We understand your disappointment, when we placed your order, the watch was available at the supplier in 6 weeks. Unfortunately during the procedure the watch had a lot of delayed. We always try to handle these matters with expertise, which includes a continue communication with our clients.Again, please accept our apologies.We hope there will be another chance for us to show you our competences and reliability. Best regards, Monaco luxury Watch

Order canceled

Review by Michaela R. from on 27. April 2022


Rado Automatic Diamonds R21807702

Communication

Buyer's comment:

Absolutne nedporucam! Tovar nedodany v deklarovanom case, a ani po 1 mesiaci po uplynuti avizovanej dodacej doby. Na moje opakovane maily neodpovedali. Jedno obrovske sklamanie!!!

Dealer's comment:

Dear Mr. Ruzickova please accept our sincere apologies . We understand your disappointment, when we placed your order, the watch was available at the supplier in 6 weeks. Unfortunately during the procedure the watch had a lot of delayed. We always try to handle these matters with expertise, which includes a continue communication with our clients.Again, please accept our apologies.We hope there will be another chance for us to show you our competences and reliability. Best regards, Monaco luxury Watch

Older than 30 days

Order canceled

Review by Martin U. from on 26. April 2022


Omega ...

Communication

Buyer's comment:

Warnung. Finger weg. Absolut nicht zu empfehlen. Es werden bei Monaco Luxury Watch Uhren angeboten, die nicht geliefert werden (können). Die von mir über Chrono24 am 25. Januar 2022 gekaufte und bezahlte Omega Seamaster Diver 300 hätte angeblich bis spätestens 15. März 2022 geliefert werden sollen. Es erfolgte indes überhaupt keine Lieferung. Meine bis 1. April 2022 gesetzte Nachfrist verlief fruchtlos. Man war auf Verkäuferseite auch nicht willens oder in der Lage, mir überhaupt noch eine Lieferfrist in Aussicht zu stellen. Die ordentlichen Bewertungen bei Chrono24 täuschen über diesen Missstand hinweg, da dort nur Transaktionen bewertet werden können, bei denen der Verkäufer geliefert hat. Das ist bei Monaco Luxury Watch offenbar häufig nicht der Fall.

Order canceled

Review by philippe M. from on 26. April 2022


Breitling ...

Communication

Buyer's comment:

Commande annulée car pas livré après 3 mois d’attente

Order canceled

Review by Adrian B. from on 26. April 2022


Omega ...

Communication

Buyer's comment:

I ordered a watch in January. 4 months and some 30 messages later I gave up and cancelled my order. I offered them to fullfill my order with another watch (same model, same year, different color) that was listed for more money, and they refused, so I suspect they didn't want to deliver because the prices on Omega went up 15%, they can make more money on my order if I cancel. The communication with the seller was okay but it doesn't help, the overall experience was really bad. Nice words cannot make up for empty promises, lost time and lost money.

Order canceled

Review by Andrea C. from on 26. April 2022


Tudor ...

Communication

Buyer's comment:

Terrible communication. Before I ordered I asked how long it would take to receive the item, and was given a 6 weeks estimate, which was fine. After the order it turned out the wait was undefinite, and 5/6 weeks after the estimate delivery time I was still waiting. It was enough to be honest when I asked the first time, and I would have understood. Order cancelled.

Order canceled

Review by Falko J. from on 21. April 2022


Omega ...

Communication

Buyer's comment:

Die Uhr wurde 10/21 bestellt und bezahlt, als Liefertermin wurde mir 12/21 genannt. Der Liefertermin verstrich aber keine Uhr! Auf wiederholte Nachfragen wurde ich immer nur vertröstet ohne jedoch einen verbindlichen Liefertermin zu bekommen. Nach 4 Monaten Lieferüberziehung hatte ich dann doch die Nase voll und habe storniert. Mein Fazit: "Unseriös"!!!

Dealer's comment:

Dear Mr. J. please accept our sincere apologies . We understand your disappointment, when we placed your order, the watch was available at the supplier in6 weeks. Unfortunately during the procedure the watch took a lot of delayed. We always try to handle these matters with expertise, which includes a continue communication with our clients.Again, please accept our apologies.We hope there will be another chance for us to show you our competences and reliability. Best regards, Monaco luxury Watch

Order canceled

Review by Vadims R. from on 21. April 2022


Maurice Lacroix ...

Communication

Buyer's comment:

Very upset, the watch waited 6 weeks and did not receive and the communication is very bad.

Dealer's comment:

Dear Mr. Reskajs please accept our sincere apologies . We understand your disappointment, when we placed your order, the watch was available at the supplier in 6 weeks. Unfortunately during the procedure the watch took a lot of delayed. We always try to handle these matters with expertise, which includes a continue communication with our clients.Again, please accept our apologies.We hope there will be another chance for us to show you our competences and reliability. Best regards, Monaco luxury Watch

Order canceled

Review by FM from on 21. April 2022


Panerai ...

Communication

Buyer's comment:

Watch was paid but not delivered after 2 months. No communication. Vendors like this destroy the trust in chrono24.

Dealer's comment:

Dear Mr. FM, please accept our sincere apologies . We understand your disappointment, when we placed your order, we informed you that Panerai has no delivery time. We always try to handle these matters with expertise, which includes a continue communication with our clients.Again, please accept our apologies.We hope there will be another chance for us to show you our competences and reliability. Best regards.

Order canceled

Review by Andreas P. from on 19. April 2022


Zenith ...

Communication

Buyer's comment:

Sehr schlechter Händler!!! Finger weg!!! Ich habe die Uhr im Januar 2021 bestellt. Nach 15 Monaten und bestimmt 10 Nachfragen über diese Zeit, bricht der Händler das Geschäft ab. Aussage: Die Uhr ist nicht mehr lieferbar. Ich fühle mich betrogen und will hier Kunden warnen, nicht bei diesem Händler zu kaufen. Ich habe selbst bei Zenith angefragt und hätte dort eine Uhr bekommen. Hätte ich das Geld angelegt, wäre es um einiges mehr als jetzt. Händler lockt mit super Preisen, das war es dann aber auch. Ich hoffe, dass der Laden pleite geht und bald vom Markt verschwindet.

Order canceled

Review by Paweł P. from on 19. April 2022


Zenith ...

Communication

Buyer's comment:

Very, very bad customer service. Bad communication. Rude and unhelpful responses. Not to mention they offer watches which they don't have in stock. Terrible experience. My order was cancelled aftet one year and 3 months of waiting. AVOID!!!

Order canceled

Review by Walter P. from on 12. April 2022


NOMOS ...

Communication

Buyer's comment:

Zeitpunkt der Anfrage um den 20.12.2021. Ein Lieferzeitpunkt bis Anfang Februar wurde vorgetäuscht. Bis Ende März keine Lieferung - demzufolge Rücktritt des Käufer vom Vertrag.

Dealer's comment:

please accept our sincere apologies . We understand your disappointment, when we placed your order, the watch was available at the supplier in 6 weeks. Unfortunately during the procedure the watch had a lot of delayed We always try to handle these matters with expertise, which includes a continue communication with our clients.Again, please accept our apologies.We hope there will be another chance for us to show you our competences and reliability. Best regards, Monaco luxury Watch

Order canceled

Review by Gabriele V. from on 10. April 2022


Hamilton ...

Communication

Buyer's comment:

Hanno aspettato un mese dopo che ho pagato l’orologio per dirmi che non era disponibile su Chrono24 o si vende ciò che si ha o meglio non fare perdere tempo sl prossimo

Order canceled

Review by Alvaro C. from on 08. April 2022


Tudor ...

Communication

Buyer's comment:

Una stella perchè zero non è possibile. pagato ad inizio dicembre con la consegna in 4/6 settimane, a fine marzo(4 mesi dopo) neanche l'ombra dell'orologio. ogni volta che li contatti rispondono tipo disco fisso che i tempi sono lunghi e bla bla e che la colpa non è loro. dandola alla casa tudor,poi quando gli ho fatto notare che ne avevo trovato uno identico nel giro di venti giorni da un commerciante della mia città mi dicono che i commercianti ai quali si appoggiano loro non lo trovavano. decidetevi,o è tudor o sono i commercianti!!! esperienza fastidiosa...

Dealer's comment:

Dear Mr. C., please accept our sincere apologies . We understand your disappointment, when we placed your order, we informed you that the watch was without delivery time. Please accept our apologies.We hope there will be another chance for us to show you our competences and reliability. Best regards, Monaco luxury Watch

Order canceled

Review by M from on 08. April 2022


Omega ...

Communication

Buyer's comment:

2 months waiting and still no watch and no prospect of delivery

Dealer's comment:

Dear Mr. M. please accept our sincere apologies . We understand your disappointment, the watch is always confirmed at the supplier waiting for the delivery. We always try to handle these matters with expertise, which includes a continue communication with our clients.Again, please accept our apologies.We hope there will be another chance for us to show you our competences and reliability. Best regards, Monaco luxury Watch

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