Monaco Luxury Watch
4.6 out of 5 stars | Reviews: 4,300
Detailed explanation of ratings
|
|
Shipping |
|---|---|
|
|
Item description |
|
|
Communication |
Here's what buyers are saying about this dealer
Order canceled
Review by David N. from on 19. May 2022
Girard Perregaux Girard Perregaux Laureato 42mm 81010-11-431-11A
Dealer's comment:
Dear Mr. Neumayer please accept our sincere apologies . We understand your disappointment, but when we placed your order, we informed you that the watch was not available at the supplier. There was no delivery time for GP especially for the GP blue dial. Again, please accept our apologies.We hope there will be another chance for us to show you our competences and reliability. Best regards, Monaco luxury Watch
Order canceled
Review by Boris K. from on 19. May 2022
Rado Rado True R27061902
Buyer's comment:
I ordered with them because of the high rating and predominantly good comments. To my regret the experience I had with them was not positive. They engaged with 4-6 weeks delivery term. After 6 weeks I had to ask about the progress of my order and they simply informed that there is no information yet. This continued in the next several weeks, it was always me asking and them responding, sorry, we have no news for your order. After 12 weeks I cancelled the order as there was absolutely no engagement or whatsoever that they would still be able to deliver, obviously not. I cannot recommend them
Dealer's comment:
Dear Mr. Krastev please accept our sincere apologies . We understand your disappointment, when we placed your order, the watch was available at the supplier in 6 weeks. Unfortunately during the procedure the watch had a lot of delayed. We always try to handle these matters with expertise, which includes a continue communication with our clients.Again, please accept our apologies.We hope there will be another chance for us to show you our competences and reliability. Best regards, Monaco luxury Watch
Order canceled
Review by Cillian M. from on 18. May 2022
Omega Constellation Quartz 131.20.28.60.02.002
Buyer's comment:
I had to chase for updates, I waited 15 weeks and never at any stage did they proactively contact me to say there was a delay.
Order canceled
Review by Alexis H. from on 18. May 2022
Breitling Endurance Pro X82310281B1S1
Buyer's comment:
Aucune communication, ça a toujours été à moi de les relancer concernant le délai de livraison de la montre, jamais ils ne sont revenus vers moi de leur propre chef. Et les réponses n'étaient même pas claires... Bref pas de communication. Assurez-vous du fait que la montre voulue soit réellement en stock chez eux avant de commander.
Order canceled
Review by István Moritz from on 17. May 2022
TAG Heuer Formula 1 WAZ2011.BA0842
Buyer's comment:
ABSOLUT KEIN ANTWORT !!!
Order canceled
Review by Sven-Uwe H. from on 12. May 2022
NOMOS Glashutte Club Campus 738
Buyer's comment:
Bietet Uhren an , die er nicht hat und teilt nach 5 Monaten Wartezeit mit, das die Uhr nicht mehr produziert wird.
Dealer's comment:
Dear Mr. Höhm please accept our sincere apologies . We understand your disappointment, Nomos has big issues with the productions caused by the closing of it suring Covid time. when we placed your order, the watch was available at the supplier with a modest delivery time. Unfortunately during the procedure the watch has a lot of delayed Nomos doesn't give any more delivery time for noms that are not in stock. We hope there will be another chance for us to show you our competences and reliability. Best regards, Monaco luxury Watch
Order canceled
Review by Martin H. from on 12. May 2022
Breitling Navitimer B01 Chronograph AB0127211C1X2
Buyer's comment:
Nur nach Aufforderung hat der Händler geantwortet. Nach über 10 Wochen immer noch keine Lieferung. Jetzt habe ich storniert.
Dealer's comment:
Dear Mr. Haas please accept our sincere apologies . We understand your disappointment, Breitling has big issues with the productions cWhen we placed your order, the watch was available at the supplier in 6 weeks more or less. Unfortunately during the procedure the watch has a lot of delayed . Breitling doesn't give any more delivery time for noms that are not in stock. We hope there will be another chance for us to show you our competences and reliability. Best regards, Monaco luxury Watch
Order canceled
Review by FRANCK M. from on 12. May 2022
Breitling Navitimer B01 Chronograph AB0127211B1P2
Buyer's comment:
Le vendeur m'a annoncé 4 à 6 semaines de délai pour une BREITLING NAVITIMER. Il n'a jamais livré la montre. Il ne m'a jamais annoncé de délai de retard. C'est toujours moi qui relançait. Bref, j'ai annulé la vente au bout de 4 mois car aucune perspective. J'avais vu des commentaires identiques mais j'espérais... J'ai perdu 4 mois.
Dealer's comment:
Dear Mr. Marechal please accept our sincere apologies . We understand your disappointment, Breitling has big issues with the productions cWhen we placed your order, the watch was available at the supplier in 6 weeks more or less. Unfortunately during the procedure the watch has a lot of delayed . Breitling doesn't give any more delivery time for noms that are not in stock. We hope there will be another chance for us to show you our competences and reliability. Best regards, Monaco luxury Watch
Order canceled
Review by STEPHANE K. from on 10. May 2022
Bell & Ross V1-92 BRV192-BL-ST/SCA
Buyer's comment:
Flou total, délai de livraison non respecté et pas de réponse au message.
Order canceled
Review by Hajo T. from on 09. May 2022
Longines Lyre L4.360.2.32.7
Buyer's comment:
Keine Lieferung und keine Kommunikation!
Order canceled
Review by olivier c. from on 07. May 2022
Jaeger-LeCoultre Reverso Classic Medium Small Seconds 2438520
Buyer's comment:
Trés décu .... J'ai commandé une reverso après avoir demandé les delais estimatifs (6 semaines à l'origine). au bout de 2 mois pas de nouvelle. Les réponses étaient évasives et ils ne savaient surtout pas si j'allais l'avoir. Résultat j'ai du annuler mon achat et je ne pourrais pas offrir a ma compagne la reverso pour ses 40 ans... Pourtant j'avais été large niveau timing. Donc non je ne recommande pas, je ne comprends pas comment on peut traiter des clients de la sorte.
Order canceled
Review by Gilles G. from on 07. May 2022
Bell & Ross BR 03-92 Nightlum BR0392-BL3-CE/SCA
Buyer's comment:
Ce professionnel propose des montres à la vente qu' il n'a pas et n arrive pas à avoir. De plus ne tient pas informé le client
Order canceled
Review by Hubert C. from on 04. May 2022
Tudor Heritage Black Bay 36 79500-0008
Buyer's comment:
Incapable de me donner des délais sur l'achat d'une Tudor. J'ai attendu 7 mois avant finalement de voir ma commande s'annuler.
Dealer's comment:
Dear Mr. C.please accept our sincere apologies . We understand your disappointment, we are really sorry, once we placed the order the availability of the watch was in 3 - 4 months. During the procedure the watch has a lot of delayed, we are really sorry. for the long waiting. Again, please accept our apologies.We hope there will be another chance for us to show you our competences and reliability. Best regards, Monaco luxury Watch
Order canceled
Review by Nunzio P. from on 27. April 2022
Omega Moonwatch Professional Co?Axial Master Chronometer 310.30.42.50.01.001
Buyer's comment:
orologio pagato il 17 gennaio, mai spedito! ho annullato la transazione e ahimè ho acquistato altrove subendo pure un significativo aumento del listino...
Dealer's comment:
Buongiorno Sig. Peditto, la ringrazio per il suo commento. al momento dell'ordine è stato specificato che la referenza in questione ordinata non avrebbe avuto tempistiche di consegna. la ref.. 310.30.42.50.01.001 non ha una data specifica, l'ordine viene processato presso il fornitore Omega , ma senza data di consegna. La ringraziamo per aver scelto la nostra azienda. CordiAli saluti, Monaco Luxury Watch.
Order canceled
Review by T.K. from on 27. April 2022
Rado True Square R27086162
Buyer's comment:
Die bestellte Uhr wurde nach der Zahlung auch nach mehreren Wochen nicht versendet. Auf mehrmalige Nachfragen von Chrono24 gab es keine Reaktion des Händlers. Kauf wurde meinerseits storniert.
Dealer's comment:
Dear Mr. König please accept our sincere apologies . We are really sorry, at the moment of the roder the watch was available in 6 weeks. During the procedure the supplier rado had a lot of delayed with production and deliveries. We hope there will be another chance for us to show you our competences and reliability. Best regards, Monaco luxury Watch
Order canceled
Review by robert n. from on 27. April 2022
Omega Speedmaster Skywalker X-33 Chronograph GMT 318.90.45.79.01.001
Buyer's comment:
Er was helemaal geen communicatie, alleen door tussenkomst van Chrono24. Horloge werd niet geleverd, zonder tussenberichten.
Dealer's comment:
Dear Mr. Nikkessen please accept our sincere apologies . We understand your disappointment, when we placed your order, the watch was available at the supplier in 6 weeks. Unfortunately during the procedure the watch had a lot of delayed. We always try to handle these matters with expertise, which includes a continue communication with our clients.Again, please accept our apologies.We hope there will be another chance for us to show you our competences and reliability. Best regards, Monaco luxury Watch
Order canceled
Review by Michaela R. from on 27. April 2022
Rado Automatic Diamonds R21807702
Buyer's comment:
Absolutne nedporucam! Tovar nedodany v deklarovanom case, a ani po 1 mesiaci po uplynuti avizovanej dodacej doby. Na moje opakovane maily neodpovedali. Jedno obrovske sklamanie!!!
Dealer's comment:
Dear Mr. Ruzickova please accept our sincere apologies . We understand your disappointment, when we placed your order, the watch was available at the supplier in 6 weeks. Unfortunately during the procedure the watch had a lot of delayed. We always try to handle these matters with expertise, which includes a continue communication with our clients.Again, please accept our apologies.We hope there will be another chance for us to show you our competences and reliability. Best regards, Monaco luxury Watch
Order canceled
Review by Martin U. from on 26. April 2022
Omega Seamaster Diver 300m Co?Axial Master Chronometer 210.32.42.20.04.001
Buyer's comment:
Warnung. Finger weg. Absolut nicht zu empfehlen. Es werden bei Monaco Luxury Watch Uhren angeboten, die nicht geliefert werden (können). Die von mir über Chrono24 am 25. Januar 2022 gekaufte und bezahlte Omega Seamaster Diver 300 hätte angeblich bis spätestens 15. März 2022 geliefert werden sollen. Es erfolgte indes überhaupt keine Lieferung. Meine bis 1. April 2022 gesetzte Nachfrist verlief fruchtlos. Man war auf Verkäuferseite auch nicht willens oder in der Lage, mir überhaupt noch eine Lieferfrist in Aussicht zu stellen. Die ordentlichen Bewertungen bei Chrono24 täuschen über diesen Missstand hinweg, da dort nur Transaktionen bewertet werden können, bei denen der Verkäufer geliefert hat. Das ist bei Monaco Luxury Watch offenbar häufig nicht der Fall.
Order canceled
Review by philippe M. from on 26. April 2022
Breitling Premier B09 Chronograph AB0930D31L1P1
Buyer's comment:
Commande annulée car pas livré après 3 mois d’attente
Order canceled
Review by Adrian B. from on 26. April 2022
Omega Seamaster Planet Ocean 600m Co?Axial Master Chrono 215.30.44.21.03.001
Buyer's comment:
I ordered a watch in January. 4 months and some 30 messages later I gave up and cancelled my order. I offered them to fullfill my order with another watch (same model, same year, different color) that was listed for more money, and they refused, so I suspect they didn't want to deliver because the prices on Omega went up 15%, they can make more money on my order if I cancel. The communication with the seller was okay but it doesn't help, the overall experience was really bad. Nice words cannot make up for empty promises, lost time and lost money.
Order canceled
Review by Andrea C. from on 26. April 2022
Tudor Black Bay GMT 79830RB-0001
Buyer's comment:
Terrible communication. Before I ordered I asked how long it would take to receive the item, and was given a 6 weeks estimate, which was fine. After the order it turned out the wait was undefinite, and 5/6 weeks after the estimate delivery time I was still waiting. It was enough to be honest when I asked the first time, and I would have understood. Order cancelled.
Older than 30 days
Order canceled
Review by Falko J. from on 21. April 2022
Omega ...
Buyer's comment:
Die Uhr wurde 10/21 bestellt und bezahlt, als Liefertermin wurde mir 12/21 genannt. Der Liefertermin verstrich aber keine Uhr! Auf wiederholte Nachfragen wurde ich immer nur vertröstet ohne jedoch einen verbindlichen Liefertermin zu bekommen. Nach 4 Monaten Lieferüberziehung hatte ich dann doch die Nase voll und habe storniert. Mein Fazit: "Unseriös"!!!
Dealer's comment:
Dear Mr. J. please accept our sincere apologies . We understand your disappointment, when we placed your order, the watch was available at the supplier in6 weeks. Unfortunately during the procedure the watch took a lot of delayed. We always try to handle these matters with expertise, which includes a continue communication with our clients.Again, please accept our apologies.We hope there will be another chance for us to show you our competences and reliability. Best regards, Monaco luxury Watch
Order canceled
Review by Vadims R. from on 21. April 2022
Maurice Lacroix ...
Buyer's comment:
Very upset, the watch waited 6 weeks and did not receive and the communication is very bad.
Dealer's comment:
Dear Mr. Reskajs please accept our sincere apologies . We understand your disappointment, when we placed your order, the watch was available at the supplier in 6 weeks. Unfortunately during the procedure the watch took a lot of delayed. We always try to handle these matters with expertise, which includes a continue communication with our clients.Again, please accept our apologies.We hope there will be another chance for us to show you our competences and reliability. Best regards, Monaco luxury Watch
Order canceled
Review by FM from on 21. April 2022
Panerai ...
Buyer's comment:
Watch was paid but not delivered after 2 months. No communication. Vendors like this destroy the trust in chrono24.
Dealer's comment:
Dear Mr. FM, please accept our sincere apologies . We understand your disappointment, when we placed your order, we informed you that Panerai has no delivery time. We always try to handle these matters with expertise, which includes a continue communication with our clients.Again, please accept our apologies.We hope there will be another chance for us to show you our competences and reliability. Best regards.
Order canceled
Review by Andreas P. from on 19. April 2022
Zenith ...
Buyer's comment:
Sehr schlechter Händler!!! Finger weg!!! Ich habe die Uhr im Januar 2021 bestellt. Nach 15 Monaten und bestimmt 10 Nachfragen über diese Zeit, bricht der Händler das Geschäft ab. Aussage: Die Uhr ist nicht mehr lieferbar. Ich fühle mich betrogen und will hier Kunden warnen, nicht bei diesem Händler zu kaufen. Ich habe selbst bei Zenith angefragt und hätte dort eine Uhr bekommen. Hätte ich das Geld angelegt, wäre es um einiges mehr als jetzt. Händler lockt mit super Preisen, das war es dann aber auch. Ich hoffe, dass der Laden pleite geht und bald vom Markt verschwindet.
Order canceled
Review by Paweł P. from on 19. April 2022
Zenith ...
Buyer's comment:
Very, very bad customer service. Bad communication. Rude and unhelpful responses. Not to mention they offer watches which they don't have in stock. Terrible experience. My order was cancelled aftet one year and 3 months of waiting. AVOID!!!
Order canceled
Review by Walter P. from on 12. April 2022
NOMOS ...
Buyer's comment:
Zeitpunkt der Anfrage um den 20.12.2021. Ein Lieferzeitpunkt bis Anfang Februar wurde vorgetäuscht. Bis Ende März keine Lieferung - demzufolge Rücktritt des Käufer vom Vertrag.
Dealer's comment:
please accept our sincere apologies . We understand your disappointment, when we placed your order, the watch was available at the supplier in 6 weeks. Unfortunately during the procedure the watch had a lot of delayed We always try to handle these matters with expertise, which includes a continue communication with our clients.Again, please accept our apologies.We hope there will be another chance for us to show you our competences and reliability. Best regards, Monaco luxury Watch
Order canceled
Review by Gabriele V. from on 10. April 2022
Hamilton ...
Buyer's comment:
Hanno aspettato un mese dopo che ho pagato l’orologio per dirmi che non era disponibile su Chrono24 o si vende ciò che si ha o meglio non fare perdere tempo sl prossimo
Order canceled
Review by Alvaro C. from on 08. April 2022
Tudor ...
Buyer's comment:
Una stella perchè zero non è possibile. pagato ad inizio dicembre con la consegna in 4/6 settimane, a fine marzo(4 mesi dopo) neanche l'ombra dell'orologio. ogni volta che li contatti rispondono tipo disco fisso che i tempi sono lunghi e bla bla e che la colpa non è loro. dandola alla casa tudor,poi quando gli ho fatto notare che ne avevo trovato uno identico nel giro di venti giorni da un commerciante della mia città mi dicono che i commercianti ai quali si appoggiano loro non lo trovavano. decidetevi,o è tudor o sono i commercianti!!! esperienza fastidiosa...
Dealer's comment:
Dear Mr. C., please accept our sincere apologies . We understand your disappointment, when we placed your order, we informed you that the watch was without delivery time. Please accept our apologies.We hope there will be another chance for us to show you our competences and reliability. Best regards, Monaco luxury Watch
Order canceled
Review by M from on 08. April 2022
Omega ...
Buyer's comment:
2 months waiting and still no watch and no prospect of delivery
Dealer's comment:
Dear Mr. M. please accept our sincere apologies . We understand your disappointment, the watch is always confirmed at the supplier waiting for the delivery. We always try to handle these matters with expertise, which includes a continue communication with our clients.Again, please accept our apologies.We hope there will be another chance for us to show you our competences and reliability. Best regards, Monaco luxury Watch
- 1
- 2
- 3
- 4
- 5
- ...
- 7
- Next
Buyer's comment:
Does not actually sell the watch. Like most of the other reviews state, the seller is not able or willing to send the watch. Because I bought at this seller, I lost €10.000 in revenue. NEVER AGAIN!