With Chrono24 Buyer Protection, your purchase is in good hands

luxuryinstock

Trusted Seller since 2018
Number of recommendations from other Chrono24 dealers: 4
Watches sold with Buyer Protection: 897

4.8 out of 5 stars  |  Reviews: 711

Detailed explanation of ratings 

 4.8
Shipping
 4.8
Item description
 4.7
Communication
95% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Order canceled

Review by Michael H. from on 11. May 2022


Breitling Chronomat Gold 18k - NOS

Communication

Buyer's comment:

Bietet Uhren als neu ( fabrikneu ohne Gebrauchsspuren ) an, meldet sich dann nach nein par Tagen, daß zB. die Dornschließe nicht original, sondern nur vergoldet ist, und bietet dann etwas Rückerstattung an. Absolut nicht zu empfehlen.

Older than 30 days

Order canceled

Review by Markus S. from on 14. April 2022


Zenith ...

Communication

Buyer's comment:

Dealer cancels the purchase after I have found out about the availability, ordered and paid for it... I would have been happy to have been contacted or just a "Sorry" but this apology is apparently not necessary either. therefore not recommended.

Dealer's comment:

Hello we apologize but it was not our mistake, the watch was bought by another customer but the system did not put it as sold, we apologize that you have not been able to receive your watch, we promise that as soon as we have one other available we will contact you. Best regards Luxuryinstock

Order canceled

Review by from on 04. February 2022


Ebel ...

Communication

Buyer's comment:

It is disappointing, having proceeded on the sellers offer and making full payment via Trusted Checkout, to have the seller renege on his commitments. The reason given was that there was a slight defect with the strap but I was never given details nor the opportunity to proceed nevertheless with the purchase. Perhaps not surprising to be informed the item was put back on sale at a higher price.

Dealer's comment:

Hello, we thank you for your valuable comment, and we confirm that we did not ship the watch as it had a defect in the strap, and our sales policy requires us to ship perfect watches, the price increase is small. account as we have incurred a price for the replacement of the strap and we are talking about a surcharge of only € 50, if you are interested in buying we are always at your disposal. Best regards Luxuryinstock

Order canceled

Review by Matthias K. from on 24. November 2021


Ebel ...

Communication

Buyer's comment:

Cancelled purchase with reasoning cant ship to Germany. A joke, as from Italy to Germany there is no shipping problem and no restriction.

Dealer's comment:

Hello Mr. we are sorry that we have not been able to fulfill your request and we confirm that we can ship to Germany., And only that in refusing your offer due to unavailability we have mistakenly selected the wrong option. We remain at your disposal for any further requests, and we will be happy to offer you free shipping if you choose another watch. Best Regards Luxuryinstock

Order canceled

Review by Barry A. from on 29. October 2021


Ebel ...

Communication

Buyer's comment:

I was upset that they sold the watch to someone else whilst we were in negotiations.

Dealer's comment:

Dear customer, thank you for your valuable comment, but already during our negotiation I had informed you that it was booked for another customer and that if he got free I could sell it to him. If, however, he is still interested in the product as soon as it is available we will be able to sell it to him. With best regards

Order canceled

Review by Kristian K. from on 15. October 2021


Longines ...

Communication

Buyer's comment:

After accepting my offer, it turned out that they did not have the watch of my choice

Dealer's comment:

Dera customer, sorry for the inconvenience, but there was a problem in our warehouse with the watch codes. If you are interested in another product in the future we will reserve you an exceptional price. Best regards Luxuryinstock

Order canceled

Review by Marc G. from on 06. October 2021


Omega ...

Communication

Buyer's comment:

Cancels the order and insert the same watch more expensive a few days later. Tells lies that the watch is not working. Not trustworthy dealer. Best regards, Marc Gebauer

Dealer's comment:

no lies, the watch had problems that we had to fix. The higher price is due to this repair. If you are still interested in the watch we will give you a good price Best regards, Luxuryinstock

Order canceled

Review by Francesco from on 22. October 2020


Baume & Mercier ...

Communication

Buyer's comment:

In seguito ad accettazione mia offerta comunicano verifica disponibilità... esito negativo. Scarsissima professionalità, poca gentilezza, risultato assolutamente insoddisfacente!!!!

Dealer's comment:

Siamo desolati dalla sua recensione, purtroppo gestiamo circa 2000 orologi di vari fornitori. Nel suo caso specifico abbiamo riscontrato delle incongruenze sul prodotto da parte del fornitore e non e' dipeso dal nostro lavoro. Cordialmente Luxuryinstock