Over 110,000 users from around the world give us 4.8/5 stars

The Sutor House

Trusted Seller since 2017
Watches sold with Buyer Protection: 342

4.9 out of 5 stars  |  Reviews: 290

Detailed explanation of ratings 

 4.9
Shipping
 4.9
Item description
 4.8
Communication
96% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Older than 30 days

Order canceled

Review by Jarl S. from on 29. December 2021


Gorilla ...

Communication

Buyer's comment:

I do not trust this seller

Dealer's comment:

Buyer said he paid…it’s been 9 days with no payment…I cancelled sale.

Order canceled

Review by Wing Hong T. from on 22. February 2021


Benrus ...

Communication

Buyer's comment:

NA

Dealer's comment:

Ridiculous review...he tried to buy the watch after it was sold...and didn’t even pay for it...and I communicated to him literally minutes after he tried to purchaseterrible

Order canceled

Review by Mark S. from on 14. January 2021


Anonimo ...

Communication

Buyer's comment:

Cancelled transaction after accepting offer and payment was made. Should have checked that watch was still available before accepting offer. Massive let down!

Dealer's comment:

Very sorry that the watch wasn’t available. I sell preowned luxury watches and only have 1 of each watch. Unfortunately for you, someone else was first in line.

Order canceled

Review by Arnd M. from on 17. November 2020


Squale ...

Communication

Buyer's comment:

Gebrauchten Artikel mit konkreter Beschreibung angeboten, obwohl dieser nicht vorrätig/lieferbar.

Dealer's comment:

Very Sorry...another buyer beat you to this beauty...you missed it by 1 day!!

Order canceled

Review by Verdat B. from on 24. June 2020


Bulova ...

Communication

Buyer's comment:

After accepting my initial offer for a watch and charging my credit card I received an email that they sold the watch on another platform, which is not how you do good business.

Dealer's comment:

Watch was sold to another buyer before your offer and I told you that. I apologize that someone else was first to buy the item. I only had 1 to sell and you were 2nd.