Over 110,000 users from around the world give us 4.8/5 stars

Prestige Watch

Trusted Seller since 2017
Number of recommendations from other Chrono24 dealers: 2
Watches sold with Buyer Protection: 1227

4.9 out of 5 stars  |  Reviews: 891

Detailed explanation of ratings 

 4.9
Shipping
 5.0
Item description
 4.9
Communication
99% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Older than 30 days

Review by Peter B. from on 26. April 2021


Hublot ...

Item description
Communication

Buyer's comment:

Be careful, asks for additional funds to pay for customs and tax. In my case 800 Euros. Shipped via a German branch, however invoice from US branch only. Refused to send me a German invoice or a confirmation that tax and import duties have been paid. I have only an invoice from His New York branch now. Basically means I’ve lost 2,8k on this transaction. 800 for the I’ve supposedly paid for the tax and the 2k I owe to the state in import VAT and import duties. I am looking forward to the next customs check at the airport. To top it up, I’ve received a used watch band on a supposedly brand new watch. Be careful, I can not recommend this dealer.

Dealer's comment:

Buyer refused to pay VAT import duty in to the EU so we have asked Customs officials to send the watch back to us. Unfortunately we had to pay shipping both ways plus buyer is not returning the strap we have sent him as a gift

Order canceled

Review by Joseph H. from on 11. November 2020


Omega ...

Communication

Buyer's comment:

I ordered and paid into the escrow for the watch and asked the dealer when it would be shipped. I never got a reply. I ended up canceling the order and have been told by Chrono24 that my money would be returned soon.