ROYAL WATCH

Trusted Seller
Number of recommendations from other Chrono24 dealers: 1
Watches sold with Buyer Protection: 449

4.1 out of 5 stars  |  Reviews: 396

Detailed explanation of ratings 

 4.3 Shipping
 4.1 Item description
 4.0 Communication
92% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Older than 30 days

Order canceled

Review by Stefan E. from on 28. October 2023

Montblanc ...

Communication

Buyer's comment:

Never received the order

Order canceled

Review by Francisco Javier C. from on 04. April 2023

Rolex ...

Communication

Buyer's comment:

When I went to pay for the watch they told me that they had lost the watch documents. They told me to cancel the order.

Order canceled

Review by GG from on 04. October 2021

Audemars Piguet ...

Communication

Buyer's comment:

Bad experience

Order canceled

Review by Michiel B. from on 06. July 2021

Longines ...

Communication

Buyer's comment:

Kon niet naar nl verzenden

Review by Kayvan M. from on 25. April 2021

Omega ...

Shipping
Item description
Communication

Buyer's comment:

Watch was described in "very good condition" and pictures on listing were photoshopped to hide deep scratches and dents on the case and bezel. Watch was also dirty when received. Shipping was done via low cost courir and took over a week but I was charged 50€ for shipping. The watch was returned (cost over 100€ on my end) and the seller took 5 days to acknowledge receipt. Furthermore, communication was bad throughout the process as seller does not respond promptly to messages. My time and money were wasted with this seller. By far the worse experience on Chrono24 I've had and I've bought a dozen watches on the platform so far. I definitely DO NOT recommend this seller.

Order canceled

Review by from on 07. December 2020

Omega ...

Communication

Buyer's comment:

Dealer accepted offer, then stated item was no longer available and offered a different watch.

Dealer's comment:

We apologize for the situation, but we also sell watches in our stationed showroom.