Cavalieri Jewelry and Watch llc.
4.4 out of 5 stars | Reviews: 577
Detailed explanation of ratings
| 4.5 | Shipping |
|---|---|
| 4.6 | Item description |
| 4.4 | Communication |
Here's what buyers are saying about this dealer
Older than 30 days
Order canceled
Review by John C. from on 24. February 2023
Universal Genève ...
Dealer's comment:
You asked a question and because I was not present I decided to send it to the watchmaker and I informed you, to avoid a mistake, then you decided to suspend the purchase, I saw that you were not interested and you ended the business, I am sorry for your comment, but luckily you are not common .
Review by Patrick T. from on 26. December 2022
Omega ...
Buyer's comment:
First of all, the watch delivered in poor packaging without any box, not much protection to the watch. Secondly, the dial shows signs of aging with small bubbling effect all over the dial surface that didn't describe in the description & pictures. Thirdly, the watch chronograph movement 6 o clock sub dial does not reset to zero. The seller described the watch as in "VERY GOOD" condition which deceived the buyer to buy. At the end, have to cancel & return the watch which cost me shipping, insurance & bank charges & currency exchange lost. What a bad experience with this seller !!!
Dealer's comment:
I am very sorry for the experience with you, you received a watch in perfect condition and you changed the dial and the needle, only rags do that, I will take your case to the final consequences, I hope that chrono24 will veto you, I am a merchant of more than 35 years and I will not allow a cheater to damage my reputation
Order canceled
Review by Kyle P. from on 19. March 2021
Cartier ...
Buyer's comment:
Bad communication. Lack of timely shipping. I was forced to cancel the order and the day after the order was canceled the seller then finally decided to ship it, creating even more problems that he caused by not shipping timely in the first place. Seller had plenty of excuses at every turn, but zero action. If you can buy elsewhere, I’d recommend you avoid this seller.
Dealer's comment:
if better, clients like you are not recommended either, the watch was sent in the periods stipulated by the seller and they are written, too bad you didn't bother to read everything.
Order canceled
Review by Jordan Q. from on 04. January 2021
Cartier ...
Buyer's comment:
No purchase
Dealer's comment:
???
Order canceled
Review by Thepradith s. from on 31. August 2020
Omega ...
Buyer's comment:
Bought and paid for the watch. A day later said os no longer available. Then 2 days later the qatch is relisted. Not very impressed with the outcome as I am out of pocket for a week as the refund still not been reversed. Terrible experience. Not very professional at all.
Dealer's comment:
We are very sorry for this inconvenience, which is the first time that it happens, we also do not understand how it happened, in the same way we apologize for all the inconvenience caused, regarding money we have never had possession of it, hoping you can take it soon from chrono and giving thanks for your criticism, which will help us to be better at Cavalieri J&W. GM
Order canceled
Review by Jose R. from on 04. August 2020
Rolex ...
Buyer's comment:
Canceled sale
Dealer's comment:
From your doing. Thank you for your interest in Cavalieri J&W.
Review by Guy R. from on 13. August 2017
Rolex ...
Buyer's comment:
PAS SATISFAIT
Buyer's comment:
I just could not after several emails to get an answer to a simple question. I asked whether the watch was rose gold. Never got an answer. That simple, No communication from seller. Thanks, John Curtis