CORELLO
4.7 out of 5 stars | Reviews: 2081
Detailed explanation of ratings
| 4.8 | Shipping |
|---|---|
| 4.8 | Item description |
| 4.7 | Communication |
Here's what buyers are saying about this dealer
Older than 30 days
Order canceled
Review by Max H. from on 29. February 2024
Bulgari ...
Dealer's comment:
Dear Max Handke, We are sorry that you were not satisfied with our answers, but we have tried to cover all your questions as quickly as possible. You have asked us the same question in the same day 9 times and we have answered when we be able to confirm the answer. The advertisement said that it was automatic watch and you are right, it's not automatic, is quartz. When we received the question, we verified it and told you that this particular watch was battery powered. This model exists in automatic and quartz, this is the reason of the mistake. Hence the human error. Regarding about send you more pictures, the advertisment has 11 pictures. As we mentioned you, the photos ublished on advertisment, shoy you the real state of the watch, which is what you wanted to see. If we send you the natural light photos, you couldn't be able to see the real state of the dial. Have a nide day
Order canceled
Review by Philip A E. from on 04. January 2023
Omega ...
Buyer's comment:
I made an offer for an Omega watch for where I received a counteroffer from the dealer which I accepted. I paid for the watch via credit card almost immediately after accepting the counteroffer. It showed in my account that the dealer was preparing the watch for dispatch. The next day (mid-morning [at least 24hours afterwards]) I received an email from Chrono24 advising me that the dealer had cancelled the order. No explication or communication from the dealer at all caused not just a disappointment but also a distrust for the dealer. Chrono24 were very quick to apologize and return my money which gave me a good degree of confidence in using their platform in the future.
Order canceled
Review by Łukasz K. from on 10. January 2022
Rolex ...
Buyer's comment:
I have paid for the item, and then after couple of days seller told me he have already sold the watch to somebodys else. Extemly unprofesional. My 10K euro is blocked until this day. The seller was even upset at me that i plan to put negative comment for this. Avoid!
Dealer's comment:
Dear Łukasz Kuczyński, As we informed you by mail and it was also published in the advertisements, we were on Christmas holidays until the 10th. Even so, as we are doing today, we notified you as soon as we saw that you had bought the watch which was no longer available because it was He had sold a day before in the face-to-face store and we already apologize and request the refund immediately. Regarding the payment, you should speak with chrono24 who is the one who should make the refund since you pay directly to them. Have a happy new year!
Review by Dario S. from on 04. November 2021
Longines ...
Buyer's comment:
Non è stato specificata la ristampa del quadrante.
Dealer's comment:
Dear The watch is like you can see on pictures so you can check it before to buy it We would have been happy to answer any questions. Best regards
Review by Abbe M. from on 05. October 2021
Omega ...
Buyer's comment:
The watch didn`t work.
Dealer's comment:
Dear Abbe Mohamud, As we explained you Unfortunately the watch must have suffered some impact during the journey and the oscillating mass was damaged. The watch is so rare that there are no spare parts so, regretfully, this is why we requested to chrono24 to cancel the transaction and refund the amount as soon as possible. Sorry for the inconvenience
Review by MICHEL M. from on 28. May 2021
Longines ...
Buyer's comment:
la montre vendue n'est pas une automatique comme précisé dans le titre et dans le corps de l'annonce mais une montre à remontage manuel j'ai alerté le vendeur qui ne m'a pas répondu je trouve que tromper le client et ne pas lui répondre sont des comportements indignes d'un vendeur professionnel
Dealer's comment:
Dear You are right, I see that there was an error in the description of the watch. this model can be automatic or quartz and in your case it was quarts. If the watch does not interest you, you simply had to notify us and we would organize the return, but you never said anything so we can solve the misunderstood we are sorry for the inconvenience,
Order canceled
Review by Friedrich H. from on 23. February 2021
Cartier ...
Buyer's comment:
Es gab keine Komunikation
Dealer's comment:
Entschuldigung, es gab einen Fehler in der Anzeige und wir haben chrono benachrichtigt, um Ihnen mitzuteilen. Deshalb haben wir Sie nicht informiert, sodass Sie nicht zweimal benachrichtigt werden Alles Gute
Order canceled
Review by Wolfgang F. from on 14. December 2020
Rolex ...
Buyer's comment:
unzuverlässig, hat ware einfach nicht versendet. muss mich jetzt um rückabwicklung der kreditkartenzahlung kümmern.die uhr aber immer noch im angebot. einfach letztklassig.
Order canceled
Review by Maëva D. from on 30. September 2020
Hublot ...
Buyer's comment:
Mauvaise communication A accepté l’offre pour annuler la vente juste après
Review by Natalja H. from on 23. July 2020
Cartier ...
Buyer's comment:
The watch arrived with completely cracked dial. The seller says it’s normal but didn’t mention it in the description. Also the silver came off the deployment buckle. The seller wants me to return the watch at my expense. And no refund for the custom fees. I would definitely not recommend this dealer! Very unprofessional!
Dealer's comment:
Dear Natalja The dial is not broken. This is normal in dial cartier Must It’s called spider dial. If you would prefer another dial, you should have verified the ad well. We are sorry that you don't like the watch, even so as we said you had 10 days to return it Best regards
Review by Adrian O. from on 05. June 2020
Carl F. Bucherer ...
Buyer's comment:
The dealer tried te sell a common metal watch as a gold one. He also insisted that it is gold eaven after I got it in my own hands and I took pictures of the marks on the cover: metal base. It costed me 50 Euro to return the object.
Dealer's comment:
Dear Adrian, As we informed you in the different emails, the lid was metal but the box is gold as seen inside. a greeting
Order canceled
Review by Rolex oyster perpetual date from on 17. May 2020
Rolex ...
Buyer's comment:
Bought the watch, after payment says that they are not able to send it due to pandemic understand that but I would have appreciated the seller to say that. Maybe a good seller in other times but this deal was really disappointing and the communication was really poor
Order canceled
Review by B from on 06. March 2020
Rolex ...
Buyer's comment:
Dealer was not able to deliver the watch he did sell
Dealer's comment:
Sorry but the watch was not availabel
Review by Jacob N. from on 10. December 2019
Rolex ...
Buyer's comment:
.
Dealer's comment:
Buenos días, Nos hubiera gustado que hubiera argumentado su calificación ya que cuando le preguntamos simplemente nos notificó que simplemente prefería cambiarlo. Un saludo
Review by Omar K. from on 02. April 2019
Hublot ...
Buyer's comment:
The size of the watch was very small had fo pay an extra $350 for the new band and $260 for the duties that I wasnt aware of either. The box didnt seem authentic either. Very bad service and NO communication even after a week of purchase...
Review by Teo from on 05. November 2018
Porsche Design ...
Buyer recommends this dealer
Buyer's comment:
entregaron mal en envío incluso justificaron que lo había recibido otra persona. el embalaje era malo que daño la caja original. en general, mala experiencia aunque si lo recomiendo por la diversidad de productos que tiene.
Dealer's comment:
Lamentamos lo que sucedió con el Envío, No había pasado nunca y llevamos 4 años trabajando con DHL Obviamente por este motivo le realizamos el reembolso del pago del envío y hemos cursado una incidencia con DHL. Un saludo
Buyer's comment:
Not cooperating, requesting additional fotos is not possible, responding time is weak. They published a watch with wrong functionality. Automatic watch listed but it was truly a Quartz movement.