Shreve, Crump & Low

This dealer owns a store in which you may view their watches.

Watches sold with Buyer Protection: 237

4.8 out of 5 stars | Reviews: 190

Detailed explanation of ratings

4.9	Shipping
4.8	Item description
4.8	Communication

of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Older than 30 days

Order canceled

Review by Patrick B. from on 08. August 2023

Rolex ...

Communication

Buyer's comment:

I suggested a price that the dealer excepted and before I could pay, the dealer falsely stated that “buyer did not accept the offer” and immediately canceled the sale. When contacting the dealer directly, they said they would call but never got back to me. Not happy and future buyers beware of this seller!!

Dealer's comment:

Dear Patrick Bennetts, We sincerely apologize for any missed expectations in regard to your Trusted Checkout. We did not cancel a transaction after you accepted our counter offer. The reason for the cancelation was your lack of prompt payment. Please do not hesitate to reach out, should you see another attractively priced timepiece listed on our C24 storefront, and perhaps we can complete the next transaction in a more expeditious manner. Thank you for understanding.

Order canceled

Review by MK from on 31. December 2019

Breitling ...

Communication

Buyer's comment:

The seller accepted my offer and I paid the full price subsequently. Only after receiving my payement, the seller pretended that the watch had already been sold... I strongly recommend not to deal with such non professional / dishonest seller.

Dealer's comment:

Dear Mr. Kaufman, We apologize for you unfortunate experience; however, as a dealer with multiple physical storefronts there are times when a watch does sell in one of our storefronts to a walk-in client. Unfortunately, your delay in completing payment and subsequent lack of communication resulted in the regrettable circumstances of missing out on the opportunity to purchase this preowned timepiece. Once you did finally initiate payment, we promptly informed you and our Chrono24 administrators who assisted in processing a full refund. Again we apologize, but were by no means unprofessional or dishonest throughout this transaction. Thank you for understanding, and accepting our sincerest apologies. We hope you will consider taking advantage of our competitively priced preowned timepieces in the future.