Sea Wave Diamonds

This dealer owns a store in which you may view their watches.
Watches sold with Buyer Protection: 515

4.6 out of 5 stars  |  Reviews: 300

Detailed explanation of ratings 

 4.7 Shipping
 4.6 Item description
 4.6 Communication
88% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Older than 30 days

Review by Affe from on 30. August 2023


Rolex ...

Shipping
Item description
Communication

Buyer's comment:

This was absolutely lousy! Received the watch with damage, then the seller thinks that Fedex must have damaged the package during transport, the watch does not work as it should, the date did not go well, handed it in to a watchmaker and they found a couple of damaged parts in the watch and said that the person who sold the watch did a "quick job" so absolutely miserable! When I contact the seller, he says that the watchmaker here in Sweden is lying, then he asks me to send the watch back to New York so he can fix it, but he refuses to pay for the shipping back to him and then to me, even when he admits that it It's not my fault that the watch doesn't work, completely crappy service! Also offer that we share the sum, but no, he didn't want that either! Finally I had to pay 1200 euros to fix the watch!

Dealer's comment:

Absolutely not true I told you we can definitely check and service the watch again if needed as we have a warranty for all of our preowned watches but we can pay for the shipping back and forth which is obvious. The watch is on the warranty and I did offer you multiple times to either bring it in or ship it. The repair will be all covered. We just cannot cover shipping. And I never avoided you are replied to you every question, and still always offered to repair it for you. Let’s

Order canceled

Review by from on 29. August 2022


Patek Philippe ...

Communication

Buyer's comment:

Sells a watch for 205$ and then cancels it because its apparently worth "200 000 $". Very unprofessional. And keeps writing annoying messages to pressure you into buying something for 200 000 $, nobody has that kind of money for a wrist watch except cartel bosses and cringe rappers.

Order canceled

Review by Peter P. from on 02. February 2022


Rolex ...

Communication

Buyer's comment:

The dealer is utilizing a 24/7 sales site but only updates availability M-F. As a result, I bought and paid for an item to the tune of $21K and then had to wait to receive a refund for five days when they sold the item on Saturday but never removed the listing. Their explanation was that they update listings M-F and so the watch had been sold but not removed from the Chrono24 listing. So... the dealer wants the BENEFITS of a 24/7 listing but not the RESPONSIBILITY for maintaining the listing 24/7. I won't ever use this dealer again and frankly they give Chrono24 a bad name.

Order canceled

Review by Oliver L. from on 18. December 2021


Patek Philippe ...

Communication

Buyer's comment:

Storniert einfach einen gültigen Kaufvertrag weil er plötzlich mehr Geld haben will ! Wäre er nicht außerhalb der EU gebe es ne Klage.

Order canceled

Review by Anand R. from on 18. December 2021


Patek Philippe ...

Communication

Buyer's comment:

They changed price on me after I bought. Unethical

Order canceled

Review by Jorge A. from on 30. November 2021


Rolex ...

Communication

Buyer's comment:

+2 days to answer. order was cancelled after paid. not a good experience.

Order canceled

Review by Ian R. from on 10. July 2021


TAG Heuer ...

Communication

Buyer's comment:

They pressured me into sending a higher offer for the watch and when I did, turns out the watch was broken and they couldn’t deliver. Waste of time.

Order canceled

Review by Nathalie T. from on 01. May 2021


Patek Philippe ...

Communication

Buyer's comment:

Il ne répond pas Je comprend il y a un souci sur le montant de la montre et je l en ai informé avant de faire le paiement. Mais il ne répond plus à aucun message sauf pour dire d annuler la commande.

Order canceled

Review by Ser Lay T. from on 24. April 2021


Patek Philippe ...

Communication

Buyer's comment:

The dealer was responding on time

Order canceled

Review by August H. from on 18. January 2021


Pro-Hunter ...

Communication

Buyer's comment:

Habe CHF 29000 einbezahlt nur um dann vom Händler zu erfahren, dass er die Uhr nicht mehr hat. Wieso nimmt er meine Bestellung entgegen? Chrono24 hat mir das Geld mit CHF 6 Differenz zu meinen Lasten überwiesen.

Order canceled

Review by Eric H. from on 19. September 2020


Rolex ...

Communication

Buyer's comment:

There was no watch to buy, the listing was fake.

Order canceled

Review by Watch Guy from on 16. September 2020


Rolex ...

Communication

Buyer's comment:

I will not recommend this dealer to any one seems like a cash grab They accept all the offers make you pay the money to Chrono and then they back off at will. They keep you stuck there while they keep on looking for better offers from other people and you lose an opportunity to buy your watch from somewhere else as your money is now stuck while you’re waiting for a refund. Very very very bad.

Order canceled

Review by M from on 29. August 2020


Cartier ...

Communication

Buyer's comment:

No realice ningún compra con el vendedor mencionado

Order canceled

Review by Vassilios T. from on 14. July 2020


Breitling ...

Communication

Buyer's comment:

Very disappointed that the pictures on the listing by the dealer were not accurate. They did not have the watch, and tried to swap it out for another model. Thankfully, the Chrono 24 protection was great and was able to receive a refund in a few days.

Order canceled

Review by Chris J. from on 28. February 2020


Rolex ...

Communication

Buyer's comment:

I paid for my watch immediately and after 10 days there was still no communication from the dealer. Chrono pinged them when they missed their shipping deadline and got no response. When I decided to cancel and they were told not to send the watch by Chrono they never responded.

Order canceled

Review by A from on 24. January 2020


Audemars Piguet ...

Communication

Buyer's comment:

Feels like false advertising, say he have a watch available and then when I made the purchase, surprise and no watch, “was just sold on a watch show and forgot to take the add off” sound fishy to me, then he offered me to wait and to charge me more... so I can’t recommend this dealer!