79,000 purchases with an "excellent" rating worldwide

Plus Watch - Luxury Watches

Trusted Seller since 2012
Number of recommendations from other Chrono24 dealers: 11
Watches sold with Buyer Protection: 6493

4.9 out of 5 stars  |  Reviews: 3,399

Detailed explanation of ratings 

 4.9
Shipping
 4.9
Item description
 4.9
Communication
99% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Older than 30 days

Order canceled

Review by Filipe Rosa from on 02. August 2021


Omega ...

Communication

Buyer's comment:

Extremely dissatisfied with the purchase process, which I had to cancel. Seller does not objectively respond to questions asked, creating low trust for an online shop, Unprofessionalism and clarity in customer contact, I do not recommend.

Dealer's comment:

Hello Everyone this customer didn't get the watch he ordered the watch and paid it after that, he wrote an email at 1.46 Am asking details about the watch ordered and paid every morning we are going to take the watches to be shipped from 10am due security reason so we were not able to replay before 11am to this customer , when he decided to cancel the order To be honest, we are not able to replay during the night if a customer ask additional info or pictures is welcome, but he has to offer us time to replay and work for him in the night we don't work as probably the 100% of my colleagues so we are very sorry, but we done all was possible for this customer but during the night I need time for a rest and patient customer are welcome ;) so if you read this review, and you are able to wait the morning to get a replay, you are welcome, in contrary case, I'm sorry but Plus Watch can't help you !! Alantino Sponta from Plus Watch