exclusive-chrono.com
4.2 out of 5 stars | Reviews: 364
Detailed explanation of ratings
| 4.5 | Shipping |
|---|---|
| 4.6 | Item description |
| 4.1 | Communication |
Here's what buyers are saying about this dealer
Older than 30 days
Order canceled
Review by Cristian Ionel C. from on 08. February 2024
Rolex ...
Dealer's comment:
You expected a new watch, and I explained that the watch is in new condition but not new and that it has minor signs of use. but if you expect new you should buy a new watch and not a used one. But thanks anyway 👍🏼
Order canceled
Review by J. from on 28. March 2022
Rolex ...
Buyer's comment:
The seller changes prices during the ordering process. It is not a serious or recommendable partner.
Dealer's comment:
Sorry, after 10 days waiting for transfer we changed the price, you can’t also pay bitcoins for the price of 10 days ago. You are a seller too, don’t buy when you haven’t money. We can’t reserve watches for 10 days.
Order canceled
Review by Alessandro F. from on 18. March 2022
Tudor ...
Buyer's comment:
Purchase was canceled with no explanation after money had already been transferred.
Dealer's comment:
Sorry, watch was sold already. That’s happened when transfer takes to long.
Order canceled
Review by Yiannis T. from on 14. March 2022
Rolex ...
Buyer's comment:
I paid in the escrow account and my money are locked untill now (one week) because the seller decided that he dont ship in my country(after i paid) which is member of Eu.When they cancelled the order i suggest them to ship the watch in an address in their own country in a friend of mine. They rejected it because they have a second reservation from their own website. Is very obvious that the reason was not the shipping but a better offer and they play with peoples time and money just holding them as reservations to sacrifice them for their higher profit. Very unprofessional, had to pay fees for the transfer and exchange and nobody will cover my losses. Is my duty to make this review and inform people about how this dealership behaved to me.
Dealer's comment:
Sorry, we sold it our store already and gave you your money back. That’s the problem when transfer takes to long.
Order canceled
Review by Rafal W. from on 21. January 2022
Rolex ...
Buyer recommends this dealer
Buyer's comment:
Brak informacji czy sprzedawca będzie czekał na wpłatę , nie zarezerwował zegarka mimo zakupu przez chrono gdzie wiedział ze przelew został wysłany.
Dealer's comment:
after the amount was still not on our account after 1 week, we released the watch for sale again. Sorry
Review by Andreas R. R. from on 07. September 2021
Rolex ...
Buyer's comment:
Der Händler verkauft eine "1A-Rolex Like New". Zum einen fehlt ein Glied - hiervon war in der Artikelbeschreibung nichts zu lesen und zum anderen ist sie nicht wasserdicht. Reklamationen akzeptiert der Händler nicht.
Dealer's comment:
Sorry, Die Uhr war wasserdicht wie die Uhr bei uns raus gegangen ist, der Beweis war dazu. Und warum melden sie sich erst 5 Wochen nach dem Verkauf? Sie sind doch selbst auch Händler, sie sollten besser wissen. Wir können nichts dafür das ihr Kunden denn Knopf offen lässt und sie selbst die Verantwortung nicht nehmen wollen. Ihr Kunde hätte besser die Uhr sofort bei uns kaufen müssen, wir hätten unsere Verantwortung schon genommen.
Order canceled
Review by Zacharias from on 12. July 2021
Rolex ...
Buyer's comment:
Paid for a watch and the transaction went through and after the payment I got a message that the watch was already sold.
Dealer's comment:
sorry about this, but we reserved the watch for you for 5 days, but when we still had not received the green light from chrono24, we sold the watch to another customer.
Order canceled
Review by HK. from on 08. March 2020
Rolex ...
Buyer's comment:
He just cancelled my order after I paid for the item. and he said "Item already has been sold." WTF? Why didn't you check before I pay? I had to wait to get my money back..
Review by I I. from on 13. March 2019
Breitling ...
Buyer's comment:
He accused me of breaking the watch
Dealer's comment:
sorry, but our watchmaker completely checked the watch when we sent it. when we received the watch back, our watchmaker concluded that you had pulled the button too hard so that the date could no longer be set. too bad you blame it for this.
Buyer's comment:
i asked more details , the seller avoided to give them.. he sent me to buy a new watch instead