European Watch Company

Trusted Seller since 2009

This dealer owns a store in which you may view their watches.

Number of recommendations from other Chrono24 dealers: 4

Watches sold with Buyer Protection: 974

4.9 out of 5 stars | Reviews: 727

Detailed explanation of ratings

4.9	Shipping
4.8	Item description
4.9	Communication

of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Older than 30 days

Order canceled

Review by Jim W. from on 06. July 2021

Glashütte Original ...

Communication

Buyer's comment:

I bought the watch and received a couple of messages that it would soon be on its way and can we confirm the address etc. A few days later I got a message to say that the watch had been sold to another customer! They hadn't bothered to take it down off the display and it was sold. I could scarcely believe it. This is not a way to do business.

Order canceled

Review by Erhard G. from on 11. April 2021

Blancpain ...

Communication

Buyer's comment:

Beschreibung und Fotos stimmten nicht überein!

Order canceled

Review by guglielmo p. from on 07. January 2020

Rolex ...

Communication

Buyer's comment:

Si e veduto l orologio già pagato

Review by HS from on 09. April 2018

IWC ...

Shipping

Item description

Communication

Buyer's comment:

Lieferung ist aufgrund schlechten Zollmanagement nach 3+ Wochen leider noch nicht angekommen.

Dealer's comment:

Hello sir, The sipping delay has absolutely nothing to do with us but with German customs. You should be leaving them a negative review and not us. We have spent numerous hours with FedEx on the phone trying to clear the package for you. Unfortunately they are still waiting from some documents from you. We of course wish that you had the watch already as we know how it is when you are anticipating your new timepiece to arrives. We apologize on the German customs behalf. Hope it all can be sorted out shortly and you can start enjoying your new watch very soon. Kind regards, Ivana