Mikaël Dan

This dealer owns a store in which you may view their watches.
Watches sold with Buyer Protection: 84

3.9 out of 5 stars  |  Reviews: 50

Detailed explanation of ratings 

 4.7 Shipping
 4.7 Item description
 3.7 Communication
94% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Older than 30 days

Order canceled

Review by Radko J. from on 25. January 2024


Breitling ...

Communication

Buyer's comment:

Does not deliver

Dealer's comment:

Dear Sir, We don't understand your message. You tried to order our watch and we immediately replied that it was impossible for us to deliver to your country for insurance reasons. Despite this, you still decided to order the watch. If you had paid attention to our message, we would not have had to cancel your order, we are sorry. Best regards,

Order canceled

Review by dial_log from on 12. October 2021


Cartier ...

Communication

Buyer's comment:

Mikaäl Dan is not a reliable dealer. My order was accepted and the payment was sent but the next day the order was cancelled without a single word being said to me as to why. I had to call the shop just to hear that the watch was sold to someone else through their shop. Frustrating experience and poor communication! Stay away!

Dealer's comment:

Dear Sir, To be totally exact, we sent you an email to tell you to not make any payment as the watch was already sold, but you did it anyway. Soon after, you called us and we appologized many many times regarding the fact that we had a data base problem that led to this unfortunate situation. We totally understand the desapointment that made you write this message but this exceptional situation does not reflect the quality of our service as you can see on our others Chrono 24 evaluations.