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watchcompany

This dealer owns a store in which you may view their watches.
Watches sold with Buyer Protection: 1095

4.7 out of 5 stars  |  Reviews: 596

Detailed explanation of ratings 

 4.7
Shipping
 4.7
Item description
 4.5
Communication
94% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Older than 30 days

Review by Daniel P. from on 27. November 2021


Rolex ...

Shipping
Item description
Communication

Buyer's comment:

Shipped to the wrong address first, and then a very cheap and poor quality product.

Review by Mike from on 30. October 2021


Omega ...

Shipping
Item description
Communication

Buyer's comment:

Originally sent the wrong size band and the received item that was questionably authentic an no stainless steel. Very poor communication with no apology for sending the wrong item an no refund after returning item.

Order canceled

Review by from on 07. August 2021


Rolex ...

Communication

Buyer's comment:

First sold as "higly collectible" , then iI was told it is a "aftermarket" , finally "upon observation damaged". But the item is still online on chrono and ebay.

Review by Evan n. from on 27. June 2021


Omega ...

Shipping
Item description

Buyer's comment:

Completely inaccurate item description. Instead of a genuine Omega strap from the 80s I was sent a new $20 walmart strap (tag still attached, it was easy to look up!) and an obviously fake Omega buckle. Getting a refund was a hassle that took weeks and multiple phone calls.

Review by Wesley C. from on 27. January 2021


Rolex ...

Shipping
Item description
Communication

Buyer's comment:

Untrustworthy seller! Went to two RSC and both told me the brand new Rolex Daytona I bought was “ USED & heavily POLISHED” they lied about the condition I am very disappointed. And even sold me for the price of NEW! Although some partial was refunded. Proofed that he admit it’s not brand new. If you want to buy from this seller, think twice!

Review by Paolo from on 21. November 2020


Omega ...

Shipping
Item description
Communication

Buyer's comment:

Purtroppo è stata la mia esperienza di acquisto da C24 più brutta in assoluto. Il venditore non ha tenuto fede a nessuno degli accordi presi, inoltre uno dei tre oggetti acquistati si è presentato viziato e non ha risposto a nessuno dei miei messaggi. Fortunatamente il servizio clienti di C24 è superlativo. Sconsiglio fortemente questo venditore.

Review by Paolo Iacovetti P. from on 08. November 2020


Omega ...

Shipping
Item description
Communication

Buyer's comment:

il peggior venditore. afferma di vendere prodotti nuovi ma in realtà sono usati (l'anello di riduzione era viziato e difettoso), aveva condiviso l'idea di rimborasare due delle tre spese di spedizione (tre prodotti diversa un solo pacco inviato) ma al momento del rimborso è sparito, provato a contattare tramite il servizio clienti di C24 (che risulta perfetto) ma non ha mai risposto. Il peggior venditore, lo sconsiglio vivamente.

Review by Paolo Iacovetti P. from on 01. November 2020


Omega ...

Shipping
Item description
Communication

Buyer's comment:

Personally I felt bad. We had reached an agreement (three products purchased simultaneously with a single shipment), he should have reimbursed the other two shipping costs but after 6 days this has not yet happened. Furthermore, one of the three pieces arrived with a defect (the inner case ring for the movement is bent and therefore not usable). The worst experience with a salesman.

Order canceled

Review by Wolf B. from on 28. September 2020


Rolex ...

Communication

Buyer's comment:

Not able to deliver advertised article, took months to get refund

Order canceled

Review by Abdullah B. from on 08. August 2020


Rolex ...

Communication

Buyer's comment:

After sending the money for the item and several communication for confirmation and shipping. No answer or communication to my emails or messages At all.

Review by gunther f. from on 05. July 2020


Omega ...

Shipping
Item description
Communication

Buyer's comment:

Le vendeur s'est engagé sur deux articles et un prix, je n'ai reçu qu'un seul article. Preuve à l'appui mais vendeur de mauvaise foi !

Review by Michael John Goodwin R. from on 17. June 2020


Omega ...

Shipping
Item description
Communication

Buyer's comment:

Item not as advertised

Review by Luc from on 18. March 2020


Rolex ...

Shipping
Item description
Communication

Buyer's comment:

The strap was sent with buckle but missing pin. The way this dealer handled this issue was very unprofessional. I had to return the item bearing myself the return cost, the dealer should just have sent me the missing pin and the issue would have been solved, but no I had to return the whole. Very unprofessional. They also communicated very bluntly and short. To avoid.

Order canceled

Review by Michael P. from on 13. February 2020


Omega ...

Communication

Buyer's comment:

Perhaps not intended, but description of item inaccurate and misleading. Chrono24 agreed to cancel my order.

Dealer's comment:

We are sorry for your impressions. We edited this listing to avoid any misunderstandings, and we thank you for bringing this issue to our attention. It is our intention to avoid any possible misunderstandings with future customers. Regards, Lance.

Review by Vicki A. from on 11. February 2020


Omega ...

Shipping
Item description
Communication

Buyer's comment:

I would not recommend this dealer

Review by Hello W. from on 10. December 2019


Rolex ...

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Item description
Communication

Buyer's comment:

Did not receive item. Attempts to communicate were met with do it yourself replies. Not pursuing matter as item is cheap and not worth my time.

Review by Brad B. from on 30. January 2019


Zodiac ...

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Item description
Communication

Buyer's comment:

Do not recommend. The watch description was described as in excellent condition. The movement was seized and the watch appeared to have not been running for sometime when the item was received. In addition to the movement being seized the crown was also broken making the watch unwindable.

Review by from on 16. June 2018


Omega ...

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Communication

Buyer's comment:

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