BOLK e-commerce GmbH

Trusted Seller
This dealer owns a store in which you may view their watches.
Watches sold with Buyer Protection: 13960

4.8 out of 5 stars  |  Reviews: 7041

Detailed explanation of ratings 

 4.8 Shipping
 4.9 Item description
 4.8 Communication
98% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Older than 30 days

Order canceled

Review by Christian D. from on 13. January 2024


Frederique Constant ...

Communication

Buyer's comment:

Keinesfalls zu empfehlen. Im Gegensatz zur Anzeige im Online-Portal hatte der Händler die Ware NICHT vorrätig. Auf Nachfrage teilte er mit, die Ware müsse bestellt werden. Einen Liefertermin konnte er nicht nennen. Eine Stornierung war daher unausweichlich. Sehr unbefriedigend.

Order canceled

Review by Michael S. from on 13. December 2023


Lorus ...

Communication

Buyer's comment:

Die Bestellung wurde vom Verkäufer ohne Kommunikation abgebrochen. Begründung, es wurde nicht gezahlt. Ich habe abends bestellt und wollte am nächsten morgen überweisen. Ist für mich nicht nachvollziehbar.

Review by Zoran B. from on 14. October 2023


Seiko ...

Shipping
Item description
Communication

Buyer's comment:

my Seiko sne525 is not working...after a week in very strong sun and all day long...it still won't start

Order canceled

Review by Víctor G. from on 16. September 2023


Ingersoll ...

Communication

Buyer's comment:

No debería tener un producto publicado si no tiene disponible

Order canceled

Review by M from on 30. April 2023


Casio ...

Communication

Buyer's comment:

not in stock. wasted my time

Order canceled

Review by Frank K. from on 22. April 2023


Orient ...

Communication

Buyer's comment:

Habe die Uhr ordnungsgemäß gekauft, Geld überwiesen….und auf einmal heisst es, die Uhr sei schon verkauft. Dieses Geschäftsgebaren kann und will ich nicht gut heißen

Order canceled

Review by DUMITREL D. from on 14. March 2023


Swiss Military ...

Communication

Buyer's comment:

Am achitat integral in avans ceasul, bu este nici livrat sinca nu am primit banii inapoi.Nu recomand acest gurnizor, nu am primit nici o explicatie pentru nelivrare si nici pentru marea intarziere.

Order canceled

Review by Darren W. from on 30. November 2022


Seiko ...

Communication

Buyer's comment:

No review

Order canceled

Review by Gh from on 19. November 2022


Versace ...

Communication

Buyer's comment:

I dont think a item should be listed if its already sold..that was very unprofessional of him but

Order canceled

Review by Michael from on 15. November 2022


Orient ...

Communication

Buyer's comment:

Offering watches that aren't in stock, waiting for your payment just to tell you the watch isn't available anymore. Couple days afterwards he puts the exact same watch up for sale again. Very unprofessional, can't recommend.

Order canceled

Review by Markus W. from on 03. September 2022


Citizen ...

Communication

Buyer's comment:

Sehr schlecht organisierter Händler. Nimmt Bestellungen automatisch an, lässt den Kunden bezahlen und stellt dann Tage später fest, dass er die Ware gar nicht hat.

Order canceled

Review by Markus W. from on 03. September 2022


Citizen ...

Communication

Buyer's comment:

Sehr schlecht organisierter Händler. Nimmt Bestellungen automatisch an, lässt den Kunden bezahlen und stellt dann Tage später fest, dass er die angebotene Ware gar nicht hat.

Order canceled

Review by Darius G. from on 30. August 2022


Casio ...

Communication

Buyer's comment:

Failed to deliver

Order canceled

Review by GSN Murthy from on 13. August 2022


Police ...

Communication

Buyer's comment:

First time I have ordered and it didn't even reach me.very disappointed.

Order canceled

Review by Francesco R. from on 13. August 2022


Casio ...

Communication

Buyer's comment:

Non ritengo corretto pubblicizzare orologi sul proprio sito,in vendita e con disponibilità, per poi comunicare check l'orologio non è disponibile. È vero, l'orologio è sicuramente un oggett, ma magari dietro un oggetto ci sta un desiderio, un regalo, una attesa (era per il compleanno di mio figlio). Sono consapevole che determinati pensieri o emozioni o attenzioni, non sono fondamentali per una vendita, ma personalmente, mi condiziona, più del prezzo.

Order canceled

Review by Christian H. from on 01. August 2022


Festina ...

Communication

Buyer's comment:

Ware war auf einmal nicht im Bestand

Order canceled

Review by Rolando B. from on 09. July 2022


Seiko ...

Communication

Buyer's comment:

Verkoop alsjeblieft geen horloges als je ze niet kunt leveren, ik word er op z’n zachts gezegd niet vrolijk van als ik erachterkom dat ik €300+ overmaak en ontmiddelijk het bericht krijg dat het desbetreffende horloge niet meer op voorraad is. Dit betekent dus dat de verkoper meteen aan kon geven het horloge niet te hebben maar niet de moeite te nemen om hem dan van de site te halen, “de klant is koning” maar hier dus niet.

Order canceled

Review by Eduard Emanuel C. from on 28. May 2022


Orient ...

Communication

Buyer's comment:

A faster update of the stock, would be great!

Order canceled

Review by Robert N. from on 30. April 2022


Ingersoll ...

Communication

Buyer's comment:

No communication, no watch (but still selling), only a refund after weeks. This thing happened with me 3 times in a row with them. Not recommended.

Order canceled

Review by Luca F. from on 19. January 2022


Seiko ...

Communication

Buyer's comment:

Pessimi. Chiedo disponibilità orologio e me la danno venerdì ore 13. ore 13 10 vincolo e pago tramite bonifico e inoltro messaggio e su schermo da libero com era ora risulta prenotato orologio. Lunedì da chrono mi viene detto che soldi son sul conto deposito e sollecitano x spedizione che avverrà dai due giorni successivi... Il primo giorno predetto per l arrivo mi arriva che transazione annullata perché orologio già venduto. Mi son sentito raggirato. Chiedo spiegazioni e danno la colpa a chrono 24 che ha depositato i soldi il lunedì. Io ho seguito le procedure e in 20 minuti ho vincolato e pagato.... Chiedo spiegazioni e non mi rispondono più.... Ho segnalato a chrono 24 il tutto e attendo ragguagli in merito. Sconsigliati.

Order canceled

Review by Robert N. from on 08. January 2022


Ingersoll ...

Communication

Buyer's comment:

Zero communication! I bought a watch from them that has already been sold

Order canceled

Review by Martin P. from on 17. August 2021


Seiko ...

Communication

Buyer's comment:

Made an order, paid, order has been cancelled without any explanation. No communication from dealer, question has not been answered for several days. I did try the order again, got a message that I will be contacted by a seller regarding payment and again nothing. Just a waste of time...

Order canceled

Review by Francesco D. from on 23. June 2021


Bulova ...

Communication

Buyer's comment:

L'orologio non era più disponibile e lui non ha avvisato nessuno, creando un disservizio, dopo che la proposta era stata accettata. Chrono24 ha dovuto annullare l'ordine, dopo che io avevo già pagato, non si lavora così .

Order canceled

Review by Chan W. from on 25. May 2021


Citizen ...

Buyer recommends this dealer

Communication

Buyer's comment:

There was no communication.

Order canceled

Review by Daria G. from on 19. January 2021


Victorinox Swiss Army ...

Communication

Buyer's comment:

Три дня на сообщение не отвечал.

Order canceled

Review by wesley v. from on 30. November 2020


Seiko ...

Communication

Buyer's comment:

Bought a watch. When payed order was cancelled because out of stock. Before i paid product was in stock. Very strange. Never got personal message when item was back in stock. They just cancelled without notice.

Order canceled

Review by Tudor I. from on 03. August 2020


Seiko ...

Communication

Buyer's comment:

Cancelled my purchase without notice days after submitting payment, no attempt to communicate or offer an explanation whatsoever. I do not recommend this dealer!

Order canceled

Review by A. S. from on 01. August 2020


Seiko ...

Communication

Buyer's comment:

The seller unilaterally canceled the transaction (revoked it) without giving any explanation. Only when I asked for explanations about the cancellation, I was told that the watch was sold out.

Review by Victor Jesus R. from on 16. May 2020


Swiss Military ...

Shipping
Item description
Communication

Buyer's comment:

El reloj esta averiado. Chrono24 realiza una propuesta de solucion de la que mas tarde se desdice. Finalmente la propuesta , es que el vendedor ,que ha enviado el producto averiado, valorara si hay o no hay motivo de reclamacion.

Order canceled

Review by Francois R. from on 09. May 2020


D1 Milano ...

Communication

Buyer's comment:

Pas de reponse simple a ma demande pour envoyer la montre a mon adresse. Peut etre est ce du au confinement covid.