Leader in secure luxury watch purchases and sales since 2003

BOLK e-commerce GmbH

Trusted Seller since 2004
This dealer owns a store in which you may view their watches.
Watches sold with Buyer Protection: 11083

4.8 out of 5 stars  |  Reviews: 5,297

Detailed explanation of ratings 

 4.8
Shipping
 4.9
Item description
 4.8
Communication
98% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Order canceled

Review by Robert N. from on 30. April 2022


Ingersoll IN7401RWH Damen Automatik 36mm 5ATM

Communication

Buyer's comment:

No communication, no watch (but still selling), only a refund after weeks. This thing happened with me 3 times in a row with them. Not recommended.

Older than 30 days

Order canceled

Review by Luca F. from on 19. January 2022


Seiko ...

Communication

Buyer's comment:

Pessimi. Chiedo disponibilità orologio e me la danno venerdì ore 13. ore 13 10 vincolo e pago tramite bonifico e inoltro messaggio e su schermo da libero com era ora risulta prenotato orologio. Lunedì da chrono mi viene detto che soldi son sul conto deposito e sollecitano x spedizione che avverrà dai due giorni successivi... Il primo giorno predetto per l arrivo mi arriva che transazione annullata perché orologio già venduto. Mi son sentito raggirato. Chiedo spiegazioni e danno la colpa a chrono 24 che ha depositato i soldi il lunedì. Io ho seguito le procedure e in 20 minuti ho vincolato e pagato.... Chiedo spiegazioni e non mi rispondono più.... Ho segnalato a chrono 24 il tutto e attendo ragguagli in merito. Sconsigliati.

Order canceled

Review by Robert N. from on 08. January 2022


Ingersoll ...

Communication

Buyer's comment:

Zero communication! I bought a watch from them that has already been sold

Order canceled

Review by Martin P. from on 17. August 2021


Seiko ...

Communication

Buyer's comment:

Made an order, paid, order has been cancelled without any explanation. No communication from dealer, question has not been answered for several days. I did try the order again, got a message that I will be contacted by a seller regarding payment and again nothing. Just a waste of time...

Order canceled

Review by Francesco D. from on 23. June 2021


Bulova ...

Communication

Buyer's comment:

L'orologio non era più disponibile e lui non ha avvisato nessuno, creando un disservizio, dopo che la proposta era stata accettata. Chrono24 ha dovuto annullare l'ordine, dopo che io avevo già pagato, non si lavora così .

Order canceled

Review by Chan W. from on 25. May 2021


Citizen ...

Buyer recommends this dealer

Communication

Buyer's comment:

There was no communication.

Order canceled

Review by Daria G. from on 19. January 2021


Victorinox Swiss Army ...

Communication

Buyer's comment:

Три дня на сообщение не отвечал.

Order canceled

Review by wesley v. from on 30. November 2020


Seiko ...

Communication

Buyer's comment:

Bought a watch. When payed order was cancelled because out of stock. Before i paid product was in stock. Very strange. Never got personal message when item was back in stock. They just cancelled without notice.

Order canceled

Review by Tudor I. from on 03. August 2020


Seiko ...

Communication

Buyer's comment:

Cancelled my purchase without notice days after submitting payment, no attempt to communicate or offer an explanation whatsoever. I do not recommend this dealer!

Order canceled

Review by A. S. from on 01. August 2020


Seiko ...

Communication

Buyer's comment:

The seller unilaterally canceled the transaction (revoked it) without giving any explanation. Only when I asked for explanations about the cancellation, I was told that the watch was sold out.

Review by Victor Jesus R. from on 16. May 2020


Swiss Military ...

Shipping
Item description
Communication

Buyer's comment:

El reloj esta averiado. Chrono24 realiza una propuesta de solucion de la que mas tarde se desdice. Finalmente la propuesta , es que el vendedor ,que ha enviado el producto averiado, valorara si hay o no hay motivo de reclamacion.

Order canceled

Review by Francois R. from on 09. May 2020


D1 Milano ...

Communication

Buyer's comment:

Pas de reponse simple a ma demande pour envoyer la montre a mon adresse. Peut etre est ce du au confinement covid.

Order canceled

Review by Igor I. from on 24. January 2020


Citizen ...

Communication

Buyer's comment:

Я второй раз пытаюсь оплатить часы, но почему-то моя оплата не проходит.

Order canceled

Review by Miguel S. from on 22. December 2019


Swiss Military ...

Communication

Buyer's comment:

No puedo valorar nada porque no he podido hacer el pedido y lo he anulado, donde me decían que iba a recibir un código por tlfno., no recibía ninguno, lo intente de nuevo y ahí me quedé. El último mensaje decía que me pusiera en contacto con el distribuidor de mi tarjeta, es la primera vez que no consigo comprar con mi tarjeta.

Review by Wolfgang S. from on 05. October 2019


Festina ...

Buyer recommends this dealer

Shipping
Item description

Buyer's comment:

Alles ist zu meiner vollsten Zufriedenheit abgelaufen

Review by Leonardo Machado L. from on 06. February 2019


Citizen ...

Item description

Buyer's comment:

Enviaram a nota fiscal apenas de envio! A receita Federal não deixou entregar! O valor da multa da para comprar 3 unidades desse relógio! Quem leva prejuízo???

Review by Vitor C. from on 17. November 2018


Lorus ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Não recebi o arquivo, e tive que cancelar a compra.