Baume & Mercier Promesse Ladies M0A10183 Promesse Rose Gold Watch

OUR BACKGROUND
Discover our wide range of watches tailored to fit every taste and style. Whether you're seeking unique luxury timepieces or an everyday watch, we have something for everyone. Based in Switzerland with a branch in Germany, our selection features top Swiss and international brands, ensuring quality in every purchase. Trusted sellers on Chrono24 through our Swiss and German accounts, we boast nearly 19,000 successful sales. Check out our collection and find the perfect items to match your style.


SHIPPING & LOGISTICS
To guarantee secure and timely delivery, our Swiss company partners with top international couriers such as DIE POST, DHL, UPS and GLS. All shipments are fully insured and have a tracking code for real-time monitoring. For high-value items, we choose specialized services for extra security. Our warehouse is located in Switzerland, but we ship from our logistics facilities in Germany, Italy, and France for European customers to avoid customs duties. The choice is based on availability to ensure fast, efficient, and punctual service.

WARRANTY TERMS & AUTHENTICITY
All our products are 100% authentic and brand new, complete with original packaging and documents (included wherever the manufacturer still provides them; otherwise, they are available online for eco-friendly reasons). Each watch comes with the manufacturer’s international warranty, which maintains the same validity and conditions as if purchased directly from them. We exclusively deal in new watches, therefore we do not accept trades nor deal with accessories. Experience the identical assurance and quality you'd expect from a boutique purchase.

RETURNS & EXCHANGES
Your satisfaction is our top priority, but if, for any reason, you are not completely satisfied with your purchase, you have 14 days from the date of delivery to request a return or exchange. The product must be returned in its original condition, with all accompanying materials, for a full refund. Refunds will be processed by Chrono24 within a few days of receiving your return

CUSTOMER SUPPORT
Our dedicated team is here to assist you at every step of your journey into the fascinating world of watches. With representatives fluent in German, English, Italian, French, Spanish, we're ready to help with any questions or concerns you may have about our exquisite timepieces. Whether you need help choosing the perfect watch, tracking your order or sending the watch for assistance, don't hesitate to reach out. We are committed to making your shopping experience for watches as smooth and enjoyable as possible. So, feel free to get in touch – we're here for you!