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Welcome to the homepage of
Watchintime.comWatchintime has been trading on Chrono24 since 2003 and we are grateful for a fantastic service.
Chrono24 is a clear and easy to use Internet site with a very efficient and professional customer support.
While sales with Chrono24 have been important during these many years, we have also been really delighted to have encountered many customers that have stayed in touch and have returned to us with newer enquiries.
There is no feedback available at Chrono24 but we encourage our customers to place a feedback on the Skypefind section in Skype.
We are pleased to say that we have now sold our watches to every single Country that is part of the EEC, even if Holland, Denmark, Germany and Sweden are our top buyers at the moment.
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We recognize that purchasing anything from the Internet can be very stressful.
You are parting, sometimes, with a lot of money with someone that you don’t really know.
You are anxious to receive the product of your choice and still in doubt if your money is safe with a seller that you have never met.
For this reason, we keep in touch with the buyer at all times, letting you know what is going on.
We will tell you when the money is received and/or banked.
We will tell you when the money has cleared in our account and the parcel is ready for delivery.
We will send to you an invoice once the parcel is ready for shipment (.pdf format, usually).
Soon afterwards we will send you an email with the parcel details (tracking number); this may go to your spam folder.
In UK we use Royal Mail next day special delivery. It is insured and it is delivered the next day before 1:00pm (guaranteed) – Saturday delivery is not included. For the rest of the world we use International Signed for service from Royal Mail (insured too, but only up to £500).
We can however be contacted, should you have any queries or worries, at all times via e-mail (sales@watchintime.com – with copy to watchintime@yahoo.co.uk , in case our servers are down - via phone to 02080994811 or 07973137474 or via fax to 07092811565).
Your custom is also important to us but it is important that you feel secure, safe and satisfied with your purchase from Watchintime.com.
Kindest Regards
Julian Coleman
Sales Director
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Please note that we reply to all email and queries received within 24 hours – if you do not receive a reply from us in this period of time, our reply may be in your Spam folder or lost in cyberspace. Please write to us again.
You can also write to us in French, German, Spanish and Italian – however our replies will be in English.
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Terms and Conditions
PAYMENTS
Preferred payment is via bank-to-bank transfer – it is easy, cheap (often free), secure and fast. Payments are to be made in British Pound Sterling at your bank. We get notified, usually, within 3 to 5 working days.
As from 19th December 2008 - we will not longer accept payments via credit card (costs are far too high). We are now taking payments via PayPal - but must add 4% surcharge to the total of the transaction. Once an amount is agreed between the seller and the buyer, the amount will be requested to the buyer, via PayPal. Please don't forget to provide to us your payment email address. All goods paid via PayPal will be shipped FIVE working days after the payment is received.
Escrow payments are accepted but only via an official Escrow service company. Western Union payments are also accepted. All fees, for these services, will be down to the buyer.
Personal cheques are accepted. From UK they will take 5 days to clear. From the EEC they will take 14 days to clear and, on this occasion only, they will have to be made in Euros.
From outside the UK is also worth mentioning – Travel Cheques. It is important to “buy” American Express travel cheques because these are secure and traceable by their serial number. Travel cheques bought will have to be in Pound Sterling. In the middle of the travel cheque you insert the Payee (in our case – Watchintime.com) – photocopy and post them to us. Once received they will clear immediately and parcel/goods will be sent straight away
POSTAGE
All of the utmost care is taken when sending our watches; they are all well packed and secure.
All watches are sent via Royal Mail and on FOB basis London
For UK we use Royal Mail Special delivery, next day service – insurance vary from £500 up to £2,500 maximum. Insurance costs for items above £2,500 can be offered at the rate of £2.25 per every £100 value. It is entirely up to the buyer if they want to take up extra insurance
Cost to deliver within the UK is set at £7.95 for up to 1.995 kilos. Over 2 kilos parcels will cost £22.50 (plus insurance costs, if applicable)
For EEC countries we use Royal Mail International signed for or Airsure
Insurance is set to a maximum of £500 on FOB basis London . Insurance costs for items above £500 can be offered at the rate of £2.25 per every £100 value. It is entirely up to the buyer if they want to take up extra insurance or the cover will remain set to £500.
Cost to deliver within the EEC is set at £14.50 for packets up to 750 grams (most watches) – Over 750 grams parcels but only up to a maximum of 2 kilos, we charge £22.50 (plus insurance costs, if applicable)
THERE ARE NO duties or customs fees to pay within any EEC country.
Enquiries outside the EEC are welcome but special care will be taken to oversee any type of fraud.
POSTAGE TABLE BELOW SHOULD HELP
UK
All items purchased from our site (ie. eBay and Chrono24
do not apply) - are Free Of Charge
Items up to £2500 in value
Next Day Special delivery (excluding Friday postage)
weight UP to ins. Value cost
500 grams £500 £6.75
500 grams £1,000 £7.75
500 grams £2,500 £9.75
1000 grams £500 £8.75
1000 grams £1,000 £9.75
1000 grams £2,500 £11.75
2000 grams £500 £9.75
2000 grams £1,000 £10.75
2000 grams £2,500 £13.75
over 2Kg. £2,500 £22.50
Extra insurance for items above £2,500 in value, if required, please add
£2.25 per every £100 extra of insurance.
EEC FOB London
Items up to £500 in value
International Signed for or AIRSURE
weight UP to ins. Value cost
500 grams £500 £11.50
750 grams £500 £14.50
2000 grams £500 £18.50
over 2Kg. £500 £28.00 PARCEL FORCE only
Extra insurance for items above £500 in value, if required, please add
£2.25 per every £100 extra of insurance.
REST OF WORLD FOB London
Items up to £500 in value
International Signed for or AIRSURE
weight UP to ins. Value cost
500 grams £500 £14.50
750 grams £500 £18.50
2000 grams £500 £22.00
over 2Kg. £500 £33.00 PARCEL FORCE only
Extra insurance for items above £500 in value, if required, please add
£2.25 per every £100 extra of insurance.
Please choose:
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